“Rustic and colonial”

the place was safe and comfortable. the rooms and facilities were clean and well taken care of. The internet was reliable and I was able to get much work done. The employees were friendly and helpful. Covid public health measures were in place and crowding in places was monitored.

“Check your bill carefully”

This hotel is central, convenient and clean. Overpriced - yes! The breakfast is quite good though. The rooms are small but overall ok. Staff are mostly friendly, but their main task is to bill you. Upon arrival the room rate had increased compared to the pre agreed price (given in writing). The c… more

This hotel is central, convenient and clean. Overpriced - yes! The breakfast is quite good though. The rooms are small but overall ok. Staff are mostly friendly, but their main task is to bill you. Upon arrival the room rate had increased compared to the pre agreed price (given in writing). The conference rooms are not impressive. Do not let the photos online fool you! The management of the conference facilities is particularly poor. Promises were broken on several aspects. There is a projector but projection on a yellow wall yields poor quality. Internet is not the best. The conference package (which is quite a high cost on top of room rental) was supposed to include a bottle of water for participants. This was Clearly stated on the contract. However the cost of water bottles was added to bill on top of the package. At lunch each of the participants could have one soft drink. On the bill the numbers were doubled. I would really not reccomend this as a meeting venue. If you decide to come here - check every item on your bill.

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“Great Staff - Dated Property”

I spent 4 nights at this hotel at the end of a 3 month long trip around Africa. The room itself was fine - small, but clean and comfortable. In the spirit of Christmas, I wanted to thank the housekeeping and laundry staff, so I left a big tip when I left, but I wonder if it got to the people I had … more

I spent 4 nights at this hotel at the end of a 3 month long trip around Africa. The room itself was fine - small, but clean and comfortable. In the spirit of Christmas, I wanted to thank the housekeeping and laundry staff, so I left a big tip when I left, but I wonder if it got to the people I had intended to receive it. The menu is not so amazing. It was almost identical to the menu offered at the Sunbird in Blantyre, which makes sense, but was ultimately disappointing because it really lacks variety. The open area adjacent to reception seems awkward to me - tables randomly out of place, chairs nonexistent - like they had an event and just never cleaned up. It was like that the whole time. It could be a nice place to sit and work if it were set up properly. The staff are great, I enjoyed them all. One complaint was I sent out a very small bit of laundry for washing at 10am one day. It was returned to me only after inquiring twice as to when it would be ready - TWO DAYS later and at 7:30am (while I was still asleep). That was a bit irritating. At any rate, it's in a good, walkable location and that is convenient. However, for the price, I think I'll opt to go back to Imperial which is just nearby.

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