“Great Hotel”

We have been coming to this hotel as our Florida vacation destination since 2012. Such a great location, and even better staff. As a Hilton Diamond member, I stay at a lot of different Hilton properties around the US, and the Doubletree at North Redington Beach is my favorite. The hotel does sho… Více

We have been coming to this hotel as our Florida vacation destination since 2012. Such a great location, and even better staff. As a Hilton Diamond member, I stay at a lot of different Hilton properties around the US, and the Doubletree at North Redington Beach is my favorite. The hotel does show some signs of age, But a staff member was telling me about all the renovations that were getting ready to start and the pictures look like it will be top notch. The staff, pool, Tiki Bar, and location to the beach make this hotel one of a kind ! We are already looking forward to our visit next summer!

Méně

“Help for the tiki bar!”

So this comment is about the tiki bar! We have been coming to North Redington Beach and used to stay at the Doubletree for many years! Always love the staff and the family atmosphere, especially the tiki bar! We stay here four months out of the year, so we were very excited when we heard it was re… Více

So this comment is about the tiki bar! We have been coming to North Redington Beach and used to stay at the Doubletree for many years! Always love the staff and the family atmosphere, especially the tiki bar! We stay here four months out of the year, so we were very excited when we heard it was reopening in February! Since then we have stayed down at the beach chairs five times. Each time of course use the tiki bar! Crystal and Eddie are always the best, and thank God you have them! They are personable, they work together, and they are always accommodating! They know how to make drinks and know how to do it well! The other bartenders, are a different story. I have found them to be very rude, not customer friendly, very unhappy to be there, and basically don’t know how to make drinks! This made me very sad. We always look forward to going there and now we don’t; we only go now the days that Crystal and Eddie are working! I really hope that you do improve the situation because we would love to go back and support the Doubletree!

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“Disappointing birthday weekend ”

I went for my birthday weekend and was disappointed that the pool was broken from the hurricane, which wasn't the hotels fault, but I wasn't offered a discount or anything to make my stay better. I was grateful to be upgraded to a ocean view, but that's because I'm a gold member. Also, my room was … Více

I went for my birthday weekend and was disappointed that the pool was broken from the hurricane, which wasn't the hotels fault, but I wasn't offered a discount or anything to make my stay better. I was grateful to be upgraded to a ocean view, but that's because I'm a gold member. Also, my room was VERY dirty and it was apparent that it hadn't been dusted or the air filter cleaned. I tried to change rooms but I was told there was nothing with an ocean view and the man seemed shocked I was asking for a different room. Our toilet handle was broken and my husband had to fix it because it wouldn't flush correctly. Since they are closing on 9/5 I wasn't allowed to have late checkout with my gold status, which I don't know how 2 hours would have affected them. The morning of checkout at 8 am they had construction going on with the wall of our room and it was so loud, that we were not able to sleep. I did like the tiki hut and the staff was friendly. For the price that we paid on top of the high amount of points used, my overall stay had a lot of issues, and was disappointing. I hope this was all because of renovations, but I think they should have put their clients first.

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