“Close to perfect”

Traveling solo can be daunting. This resort is my favorite in Aruba (so far). Great location, excellent amenities, comfortable beds, fine water pressure. The few things I had to fuss about were tended to immediately. The staff here goes above and beyond to please. Shout out to Aisheline and Melanie… more

Traveling solo can be daunting. This resort is my favorite in Aruba (so far). Great location, excellent amenities, comfortable beds, fine water pressure. The few things I had to fuss about were tended to immediately. The staff here goes above and beyond to please. Shout out to Aisheline and Melanie at Blue for constantly checking on me and keeping me hydrated. Also big hugs and thanks to Betty at Aquarius for being so cheerful in the mornings. Hint: make a reservation for LG Smith’s if you’re craving steak. My only complaint about the resort are the worn out pool chaises with stained cushions. See you in ‘26 RenAruba ❤️

less

“Rated Three Stars Due to the Mess at L.G. Smith’s Steak & Chop House”

We booked a two-night stay and arrived early, but our room wasn’t ready. We left our bags with the hotel and spent the afternoon at Flamingo Island, which was amazing, though the food options were limited. That wasn’t a major issue. When we returned in the late afternoon, we received our room keys… more

We booked a two-night stay and arrived early, but our room wasn’t ready. We left our bags with the hotel and spent the afternoon at Flamingo Island, which was amazing, though the food options were limited. That wasn’t a major issue. When we returned in the late afternoon, we received our room keys, but the assigned room faced the main street, where we could hear loud traffic. The bathroom vent was also full of dust. I went to the reception to express my dissatisfaction. The duty manager, whose name I can’t recall, was lovely and immediately moved us to another room with a slight port view. This room was clean, quiet, and had a comfortable bed, allowing us to get a good night’s sleep. On the 17th, we went out to celebrate and walked around the mall. We first tried Aquarius, but it was overcrowded. Without a reservation, we decided to try the steakhouse. The receptionist, who was very kind, informed us that although the restaurant was full, we could dine at the bar if we didn’t mind. We placed our order and, after waiting, moved to an empty table with the receptionist’s approval. We ordered a ribeye steak, specifically requesting it to be well done. However, when my steak arrived, it was undercooked and still bloody. We pointed this out to the waitress, who nervously took the steak back to the kitchen. After waiting another 15 minutes, we addressed our concern again with the same waitress, but she smirked at us and walked off, clearly overwhelmed that night. When the steak was finally cooked properly, it was already 20 minutes too late. Frustrated, we decided to leave but first spoke to a supervisor to explain what had happened. She was apologetic and tried to make things right, but at that point, we just wanted to go. The next morning, we received a call from the front desk asking if they could do anything to make up for our bad experience. We didn’t want any compensation but wanted to give a heads up to improve customer service and ensure better attention to food orders.

less