“First time visit for coach tour company”

As part of a coach tour we stayed at this hotel on the first and last nights on the way to and from the Black Forest. The tour company had not used this hotel before but we had a very pleasant experience for our two nights. The welcome from the owners was warm and genuine and the evening meals an… more

As part of a coach tour we stayed at this hotel on the first and last nights on the way to and from the Black Forest. The tour company had not used this hotel before but we had a very pleasant experience for our two nights. The welcome from the owners was warm and genuine and the evening meals and breakfasts were very good. Plenty of choice and nicely cooked. The dining room tables were kept at an acceptable social distance with flowers on most of the tables. All efforts made to ensure guests were kept as safe as possible. My room was comfortable and spacious although I personally found it difficult to climb over a high sided bath in order to use the shower. However the stay was a positive experience for me. In the morning the owner came outside to wave to us as we left so hopefully this hotel will be on the tour company list for future visits.

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“Edwards coach trip”

We stayed for 3 nights in December and thought the hotel was as we expected before our arrival for the price we paid. Check in was easy and efficient from the receptionist who was friendly even though our coach driver had been having a blazing row with the owner less than an hour before because the… more

We stayed for 3 nights in December and thought the hotel was as we expected before our arrival for the price we paid. Check in was easy and efficient from the receptionist who was friendly even though our coach driver had been having a blazing row with the owner less than an hour before because they wouldn't lay an evening meal on for us?? We already knew this and had booked a restaurant in town accordingly. After dropping our bags off in our room we then had to go back to reception and ask them if they could book us a taxi into town which we were a bit apprehensive about due to the earlier arguments. We needn't have been. Any time we needed any help phoning taxis, restaurants, etc the front of house staff could not have been more helpful and the blonde lady was always happy and friendly. The hotel was always warm, our room was nice with a comfy bed and the shower always had hot water. We had a drink in the bar area on our way out each night but never tried the restaurant as you're never going to get the same experience in a hotel as in a local restaurant so we just can't see the point of travelling hundreds of miles to sit in a hotel when there are always other options. The only meal we did have in the hotel was breakfast and there was plenty of everything, warm or cold and was more than acceptable. We bid auf weidesehen for our journey home early on the Monday morning and the owner was outside making sure we departed on time after the shenanigans from our driver and a few of the passengers who will doubtless complain about anything as it obviously makes their holiday better??? Weird. We finally arrived back in Reading services to be told by the next driver who was bringing us on the last leg of our journey that he hates taking people to the hotel we had just paid hundreds of pounds to stay in because he always has problems there?? What a great advert for Edwards coaches these drivers are especially as we didn't experience any problems at all apart from ones created by our driver.

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