The property is closed between October 10 and November 25.. Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. . Policies: No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 8:30 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.. Minimum age: 18. Check in from: 2:30 PM. Check in to: 8:30 PM. . Check out: 10:30 AM. House Rule: Children welcome. House Rule: No pets or service animals. House Rule: No smoking.

Recreational amenities at the hotel include a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.