Optional fees: Pet fee: BGN 40 per pet, per night Service animals are exempt from fees Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: The seasonal pool will be open from May to October. Pool access available from 8:00 AM to 8:00 PM. Hot springs access available from 8:00 AM to 8:00 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted . Special instructions: Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.. Check in from: 3:00 PM. Check in to: anytime. . Check out: 12:00 PM.