“Typical Ibis. Excellent bed and Wifi; everything else is adequate”

I stay in Ibis Hotels 150+ nights a year, so i am very familiar with them, and this property was absolutely stereotypical of the brand. All the facilities worked- the bed was superb; WiFi worked flawlessly. The breakfast had an abundance of options, but didn’t taste very good. Everything was bland,… more

I stay in Ibis Hotels 150+ nights a year, so i am very familiar with them, and this property was absolutely stereotypical of the brand. All the facilities worked- the bed was superb; WiFi worked flawlessly. The breakfast had an abundance of options, but didn’t taste very good. Everything was bland, and the scrambled eggs were about the worst I have ever been introduced to. The fellow at reception who checked me in - and I feel awful I didn’t get his name - short, thin, young, bald fellow was terrific! He was very helpful and could not have been nicer. If you exit the hotel to the right, you will see a KFC restaurant, not 5 minutes walk, across the street. Directly behind that is a shopping center, with an extraordinary supermarket called Bingo, and also a DM store for toiletries, and a pharmacy. There really is nothing else near the hotel - it’s definitely isolated. The airport is a 15 minute taxi ride. The hotel, not withstanding the less than stellar breakfast, is solid, overall, and I would return. Just know what you’re getting with Ibis properties and your expectations will be correct.

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“Cigarette smell in room”

The rooms and bathrooms are huge in size. The lady at reception is extremely friendly and so was another chap that checked us out. Breakfast is decent with plenty of options but only 1 coffee machine worked. The biggest issue was the cigarette smell in the room that was coming through the air con v… more

The rooms and bathrooms are huge in size. The lady at reception is extremely friendly and so was another chap that checked us out. Breakfast is decent with plenty of options but only 1 coffee machine worked. The biggest issue was the cigarette smell in the room that was coming through the air con vent. At night when the air con was turned on it was vile having to smell the cigarettes. It was very disappointing because when we checked in we were told that this is a non smoking hotel and we were asked to sign the non smoking declaration. It was obvious that people smoked in rooms because you could smell it on the corridor and in the staircase. Other disappointing thing were the towels - they were all stained what looked like blood and faeces. every single one of them - they should have not been in use. I'm not only referring to the towels already in the room. the extra towels also had stains. We decided to go green and not have the housekeeping do our room. We called up one day and asked for fresh towels and toilet paper. No one ever brought anything up and I had to help myself to the goods from the housekeeping trolley dumped in the corridor. The location of the hotel is good for the airport but very far away from the centre.

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