“Location, location, location....”

I rarely hire apartments as it's usually impossible to cancel without losing money. However, we have been able to book on short-term. The apartments are very centrally located, with all amenities, sufficient heating, and a good wifi connection. The beds are memory foam, but OK. There are a lot of… more

I rarely hire apartments as it's usually impossible to cancel without losing money. However, we have been able to book on short-term. The apartments are very centrally located, with all amenities, sufficient heating, and a good wifi connection. The beds are memory foam, but OK. There are a lot of small grocery shops nearby to prepare a good breakfast. We arrived by train from the airport and left the same way - the railway station is very close. Casa Battlo is the first sight on your right as you exit the Passeig de Gracia station. Very walkable. A wonderful experience!

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“Very good experience ”

Good location, excellent customer service, clean apartment. Public transportation access around. Very good equipped kitchen. The apartment was warm and pleasant. Good quality of internet. Plenty shopping centers around.

“A perfect week at a perfect apartment ”

What a great week we’ve had! Before landing we were asked about our arrival. They even wanted to arrive early, to make sure we could leave our luggage and check-in. The apartment was amazing! Clean, well organized and included with all the kitchenware, furniture, sheets and everything to make our … more

What a great week we’ve had! Before landing we were asked about our arrival. They even wanted to arrive early, to make sure we could leave our luggage and check-in. The apartment was amazing! Clean, well organized and included with all the kitchenware, furniture, sheets and everything to make our stay as comfort as possible. Besides that they cleaned the apartment twice (during a week stay). It was a perfect stay at perfect location! This includes the location in Barcelona. Central, safe and quiet at night. Thank you so much! We hope to see you again soon!

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“Great apartment, if only we could get into it!”

We stayed in Paseo de Gracia for two nights in July 2024, 2 adults & 2 children, apartment 301. While I can't fault the apartment; it was spacious, very comfortable, clean (except for the kitchen sink), super location close to Placa de Catalunya I can't give it 5 stars as we kept getting locked out… more

We stayed in Paseo de Gracia for two nights in July 2024, 2 adults & 2 children, apartment 301. While I can't fault the apartment; it was spacious, very comfortable, clean (except for the kitchen sink), super location close to Placa de Catalunya I can't give it 5 stars as we kept getting locked out of the apartment! Prior to arrival we were given two codes; one for the building and another for our apartment. All worked perfectly on day one. But, on day two, when arriving back to the apartment in the hot afternoon, the code into the building worked but the code to the apartment itself did not. A phone call to the helpful customer service agent soon fixed that and a new code was set. Not a big issue, just a little discomfort in the hot stairwell while it was being sorted out. Later that evening we returned and again the code wouldn't work; we tried the new code and the original code to no avail. Another call to customer service but this time no amount of resetting would fix it. As it was out of hours the building manager was not there and had to be called to let us in the old fashioned way, with a key. It was only just over an hour of being locked out and the staff were very helpful but in the July heat with children getting anxious it felt a long longer and wasn't a pleasant experience. The next morning we checked out but, as our flight was an evening one, we utilised the lockers on the top floor - a fantastic service as I would not have liked to have to drag our bags around Barcelona for the day. I had checked if we needed a new code to access the building to pick up our bags but was told the code we had was fine. We returned that evening for our bags and, surprise surprise, the code into the building didn't work. Here we go again....another call for help (3rd time being locked out). They quickly let us into the building but we then saw the lift was not working - I presume some kind of power outage. So up 4 flights we went, collected our bags and down 4 flights again with luggage as the lift was out of order. So, while I would love to give this apartment a higher rating as it was very nice inside and suited our needs perfectly, the issue with the codes on the doors did taint our experience.

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