“Good location but poor facility”

The breakfast was good until they ran out of some items for one day. Restocked the next day. Room was dated but not bad. TV was almost useless even staff could not get it to work. Worst housekeeping ever. You have to request daily housekeeping and we did. We had our garbage emptied one day and som… more

The breakfast was good until they ran out of some items for one day. Restocked the next day. Room was dated but not bad. TV was almost useless even staff could not get it to work. Worst housekeeping ever. You have to request daily housekeeping and we did. We had our garbage emptied one day and some towels replaced but no used ones removed. No shampoo available and replacement towel available at the front desk but no housekeeping service. The room needs a through cleaning and new housekeeping staff before this establishment is not usable.

less

“Basic accommodations in West Yellowstone”

Yellowstone Lodge Basic motel accommodations in West Yellowstone. The overall experience was a mixed bag. On the positive side the hotel is in a very quiet area 5-6 blocks away from the hustle of the main tourist haunts of shops and restaurants and bars. The reception staff was friendly and helpful… more

Yellowstone Lodge Basic motel accommodations in West Yellowstone. The overall experience was a mixed bag. On the positive side the hotel is in a very quiet area 5-6 blocks away from the hustle of the main tourist haunts of shops and restaurants and bars. The reception staff was friendly and helpful. The room was the usual size with two queen beds. Oddly there were two sinks- one in the room and one in the bathroom. This arrangement could make getting ready in the morning easier. They provided two luggage racks which is unusual in our experience and appreciated. The bed was comfortable and the climate unit on the wall was quiet and powerful. The shower head was a bit low for a 6 footer but water pressure was excellent. On the negative side it’s clear this is an aging building. The wall mounted hair dryer in the room was pretty feeble. There were no overhead lights so the room was a bit dim with the provided lamps. There were no USB ports and a limited number of plugs, one of which was loose in the wall and wouldn’t work consistently. There were stains on the carpeting in the halls (but not in our room). The tiles in the shower were chipped and the mirrors were losing their silvering around the edges. The light box over the sink was missing one of the lenses covering the light bulbs. The room was clean but smelled musty. Breakfast was the standard continental buffet with breads, prepackaged pastries, some cereals, hard boiled eggs, juices and coffee. They were supposed to have a selection of yoghurts but were out. They do have an indoor swimming pool. There is no business office to utilize a computer or printer. West Yellowstone is an expensive hotel market - if you want your basic needs covered and don’t mind the concerns we’ve mentioned then this hotel will suit you. If not be prepared to pay much more. This area is in a great location to access the park- the west gate is literally a few hundred yards away.

less