“Everything perfect!”

We spent one week at the Grand Village Resort Weissenhaus. It was the most perfect vacation which we have ever experienced. The quality and equipment of the rooms and villas is outstanding; the F&B offerings are remarkable; the whole grounds are just breath-taking. But the best is the staff: on th… Mais

We spent one week at the Grand Village Resort Weissenhaus. It was the most perfect vacation which we have ever experienced. The quality and equipment of the rooms and villas is outstanding; the F&B offerings are remarkable; the whole grounds are just breath-taking. But the best is the staff: on the one side, perfect in their service-orientation; on the other side, very charming and natural. A combination which is very difficult to find anywhere else. It is this combination which made our stay an experience which we will never forget. Again: A big "Thank you" to all the "Weissenhaeussler" who allowed us to spend one remarkable week.

Menos

“An oasis by the Baltic Sea”

I stayed 3 nights at the Weissenhaus Resort and it was everything I expected: beautiful grounds, lovely staff, charming European flair. The terrace room was large and cozy: I had a separate lounge with TV and stylish armchairs and a room with a very comfortable mattress. I loved my private garden … Mais

I stayed 3 nights at the Weissenhaus Resort and it was everything I expected: beautiful grounds, lovely staff, charming European flair. The terrace room was large and cozy: I had a separate lounge with TV and stylish armchairs and a room with a very comfortable mattress. I loved my private garden with sun beds. The perfect place to relax. I had dinner at Boothaus: the food was very good and the service was efficient and very professional. And what a view, especially at sunset ! I had dinner another time at the sushi bar: very tasty and creative makis eaten al fresco.. I even got to see a deer coming out of the woods whilst dining. Breakfast was served in a separate house: high quality products. I loved the fresh fruit display, the smoothies, the salmon and cheeses.. and of course the bread. And you could order eggs, pancakes, avocado toast at your convenience. Thank you to the staff who attended to all my needs. I felt pampered. The only default I found was the quality of wifi.. it should be improved in some parts of the resort.

Menos

“Yes!”

A hotel has two obligations : giving service and making profit. And this is a delicat balance. Weissenhaus however succeeds in an outstanding way to offer a superb service, and yet staying generous all the way. And this in a professionalisme you dont experience often. The village ( yes, it is an an… Mais

A hotel has two obligations : giving service and making profit. And this is a delicat balance. Weissenhaus however succeeds in an outstanding way to offer a superb service, and yet staying generous all the way. And this in a professionalisme you dont experience often. The village ( yes, it is an ancient village, renovated completely), and the park ( as the connecting space between the several buildings) is just beautiful. The restaurants ( Bootshaus, Manoir and Sushi bar) are excellent. The Spa and wellness are well equipped and on a high level. The breakfast is top. The staff is on a high level, and they make sure you only have to enjoy. If you want to relax, this is the place to be. Are there negative points? Mowing the grass starts too early. But this is a tiny remark. We hope to come back in the winter.

Menos

“Beautiful but expensive: do you get what you pay for?”

It has taken me a few months to write this review as I have such mixed feelings. On one hand, this is indeed a beautiful hotel with luxurious aspects. The sprawling grounds are well maintained and great for long walks. The staff was friendly, personable, and accommodating. Breakfast in the separat… Mais

It has taken me a few months to write this review as I have such mixed feelings. On one hand, this is indeed a beautiful hotel with luxurious aspects. The sprawling grounds are well maintained and great for long walks. The staff was friendly, personable, and accommodating. Breakfast in the separate cottage was available until noon - which was a a luxury in itself. The spa was open and bright and airy, yet it was made cozy by the fireplace, the comfortable seating and the good supply of blankets, cushions, and towels. I also really enjoyed the food and smoothies in the spa. The modern Asian food in the "cellar" restaurant was as tasty as the decor was stylish. There was even an ice-cream making class that was fun and hosted in a gorgeous kitchen space. The hotel is pet-friendly and you can even reserve a dog-sitter (15€/hr) if you do not want to leave your dog alone while you enjoy the spa, or while you go to breakfast. Nice. Despite all of these good things, there were other aspects that were definitely not up to the standards of a luxury property. I stayed in a room in the Schloss and was reminded several times that coffee and cake were available in the afternoons. I always find this to be a nice offering at a luxury hotel, but I have never before been charged for it. For the price one pays per night at this hotel, I hardly expected a 5€ charge for an afternoon coffee. It seems a bit mean. It was lovely to have breakfast available until noon, and the food was nice, but neither in quality nor selection was it luxury. The staff throughout the hotel were professional and friendly and often called you by name, but in the breakfast cottage there seemed to be a hope, if not an expectation, that staff receive a gratuity if you stayed for more than a day or two. On several occasions I saw staff accepting tips. Certainly there is nothing wrong with a gratuity, but it is not nice to feel it is expected as a server hovers by your table too long or too often near the end of your meal, especially after you have stayed a few days. The spa probably merits a separate review. The spa itself was beautiful, but the services were below par. Don't mistake me. There is a lot that is good here, but is it the level of luxury you paid for? Not by a long shot. I had the feeling there was a lot of old money here and a majority of German clientele. Perhaps by German standards this hotel is the height of luxury, but if you can afford to stay here for a week, I'd opt instead to spend 4-5 days in real luxury in a European capital.

Menos