“Good and Clean hotel, but has some drawbacks.”

This is overall a typical Hampton Inn. I would stay there again but prefer a different Hilton property in the area. We had no major issues but did have some minor issues and inconveniences both by hotel and not by hotel’s doing. The front desk staff and kitchen attendant were awesome. They were… Több

This is overall a typical Hampton Inn. I would stay there again but prefer a different Hilton property in the area. We had no major issues but did have some minor issues and inconveniences both by hotel and not by hotel’s doing. The front desk staff and kitchen attendant were awesome. They were friendly and helpful. Nice to have that! The eating area was kept clean and the male kitchen attendant was very friendly and communicated with everyone. The breakfast was typical for Hampton Inn, lack luster and basic but you don’t get much more than that anywhere else. The room…. Overall the room was worn. Mostly marks on walls and normal wear and tear for an older property. However the bathroom and bed sheets and towels were very clean and comfortable. I did have some minor issues in room 308- the AC unit took forever to cool the room to my liking. Staff was notified of such upon check out. One other thing that was minor was my bathroom toilet paper had two squares left on the holder. It wasn’t a big deal as they had one more full roll and that’s all I needed but it was kinda odd to have that little paper to begin with. The downsides that the hotel cannot help are they are highway roadside. There is a tiny bit of traffic noise so if you’re a light sleeper like me bring ear plugs. On our visit it was unfortunate that the hotel was booked with multiple sports teams with high school aged kids and they were running the hallways. Another reason for ear plugs. Secondly some of those kids pulled the fire alarm and the fire department showed up. I had to get dressed and find out from other guests that made contact with the desk staff if we were to evacuate, which was not nice but the hotel cannot help that parents and chaparones cannot keep well behaved children. I do feel the mattress needed updating but the bed was clean and bug free. I also wish the hotel had a hot tub but I think those are getting phased out all over anyway. I do prefer one other hotel in the city area but it’s on the other side. I will return to this hotel when I’m in St. Charles tho. Hope I helped.

Kevesebb

“Just Okay”

This Hampton is on the lower end of the chain. This is an older one for sure. Long hair in my shower, shower valve was sticking to the point I thought I’d end up tearing off the handle. Must have been a pet room because something tried to escape the bathroom based on the scratched up door. Furni… Több

This Hampton is on the lower end of the chain. This is an older one for sure. Long hair in my shower, shower valve was sticking to the point I thought I’d end up tearing off the handle. Must have been a pet room because something tried to escape the bathroom based on the scratched up door. Furniture is worn. Bed comfortable, front desk hostess was pleasant, breakfast typical. Close to food and shopping but on the other side of the interstate. Not bad, not great.

Kevesebb

“Bad first impression”

This stay started off badly, I checked in online and chose my room, checked in at the desk when I arrived and got a key, no water was offered as usually happens as I am a rewards member,went to the room and it had not been cleaned, bed unmade and smelled strongly of smoke. I went back to the desk a… Több

This stay started off badly, I checked in online and chose my room, checked in at the desk when I arrived and got a key, no water was offered as usually happens as I am a rewards member,went to the room and it had not been cleaned, bed unmade and smelled strongly of smoke. I went back to the desk and told the woman what happened, she did not apologize or act at all surprised just handed me another key without comment. The rest of the stay was fine. The room seemed clean and the breakfast was fine. I doubt I would stay again based on a very poor first impression.

Kevesebb