“Best hotel”

Good hotel, smooth check-in, quick service, rooms were clean , we were a group for 2 days, handled our immediate requirement of buffet dinner. Reception staff handled our check-in to department efficiently, the room cleaning and staff at restaurant were polite and humble. Worth staying here, will c… more

Good hotel, smooth check-in, quick service, rooms were clean , we were a group for 2 days, handled our immediate requirement of buffet dinner. Reception staff handled our check-in to department efficiently, the room cleaning and staff at restaurant were polite and humble. Worth staying here, will certainly recommend.

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“Good hotel for a short stay”

This centrally located property in Prayagraj is currently under refurbishment. The restaurant on the ground floor, for example, has temporarily been moved to a banquet room on the first floor. Our experience at the hotel was hardly affected by this. Our 3rd floor suite was serviced by an elevator. … more

This centrally located property in Prayagraj is currently under refurbishment. The restaurant on the ground floor, for example, has temporarily been moved to a banquet room on the first floor. Our experience at the hotel was hardly affected by this. Our 3rd floor suite was serviced by an elevator. The views from the rooms are on to the adjoining plots —hardly of interest. The four poster king-size canopy bed was quite striking; it was comfortable and the rooms themselves relatively silent. The suite is well-appointed with a minifridge, an electric kettle, and enough chairs and a working desk. There are many electrical charging points which were all working. The wifi connection we found was poor (Room 314). (I checked that the connection is better in the reception lobby.) There were two flat screen TVs but one was out of order. Also, the cable TV connection did not subscribe to international news channels such as BBC or CNN international. There was a bathroom and a WC. The main bathroom has no hand-shower nor a shaving mirror. The basic toiletries and enough clean towels were provided. But, most importantly, there was no hot water. This in our view was the most serious handicap of this place. On the last day of our two-night stay we brought up the issue with the Reception. Though we ascribe the issue to an oversight on the part of the managerial staff, their response was immediate. Two persons came around to check and decided there was a fault in the geyser. It was repaired within half and hour. The breakfast spread is very decent. The food at lunch/dinner was too spicy for our taste and it took a long time to prepare. Overall, our stay was pleasant.

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