“Enjoyed our time here”

Had a fabulous time. Went for 2 wks and enjoyed it. Only thing letting it down was the pool wasn’t heated and the indoor pool wasn’t open. Food is like everywhere it seems the same but catering for a lot of people means you have to reuse left overs like u do at home. A holiday is what you make it,… more

Had a fabulous time. Went for 2 wks and enjoyed it. Only thing letting it down was the pool wasn’t heated and the indoor pool wasn’t open. Food is like everywhere it seems the same but catering for a lot of people means you have to reuse left overs like u do at home. A holiday is what you make it, I’ve been to better hotels but to be honest we really had fun here. There is rude staff and people in any hotel and I take it with a pinch of salt. On the hotel site on Facebook reading some of the comments can be off putting but make your own mind up. One man stated you must be chavy if you like it and believe me I’m far from chavy. My friend and her daughter came in the 2nd wk and we all had a great time. The shop is a rip off.

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“Nice hotel but not 5 star”

We went to this hotel in October for a week. The hotel is very big and the rooms were nice and cleaned well every day. The pool area was lovely and the pools very clean. The waterslides were good and the lifeguards very nice. I didn't rate the food to be honest. It was pretty much the same every ni… more

We went to this hotel in October for a week. The hotel is very big and the rooms were nice and cleaned well every day. The pool area was lovely and the pools very clean. The waterslides were good and the lifeguards very nice. I didn't rate the food to be honest. It was pretty much the same every night and was certainly not 5 star food. The restaurants were busy. We went down for breakfast about 9am and for dinner about 8pm. It was always hard to find a table that was made up ready for you to sit at. It was also hard to find knives and forks! They could of had more staff working to clear the tables quicker. The entertainment in the evening didn't start until 10pm. So there was quite a wait between finishing dinner and going to watch that. The hotel reception is massive with lots of seating areas so we used to sit in reception until the entertainment started. The Turkish baths in the spa were nice but there were quite a few broken tiles in there which again in my opinion doesn't make it 5 star. My family went and had some massages which were fairly priced. There is a bridge from the hotel, over a busy dual carriageway to the water park and other restaurants. They do have music playing on the terraces every day so you don't hear the traffic! There is a mall you can walk to which is about 15 minutes away where you can go and buy the fake clothes! I would advise getting a private transfer from the airport to the hotel as the journey is about 1.5hours. I've seen some reviews that say the hotel was terrible but we didn't think this. I would of given it 3.5-4 stars.

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