“Fantastic property but lessons learned”

The location of this hotel is fantastic, in a secluded village close to Vicolungo and Navarro but it does feel remote and you certainly need a car to get around. Admittedly I did stay here in low season and I didn’t realise the restaurant and bar are closed on Mondays so I was a little stuck for … more

The location of this hotel is fantastic, in a secluded village close to Vicolungo and Navarro but it does feel remote and you certainly need a car to get around. Admittedly I did stay here in low season and I didn’t realise the restaurant and bar are closed on Mondays so I was a little stuck for food options. There are no options. None. Zero. So if staying here on a Monday then beware - you gotta travel for munchies and the taxi they offered to call me to go to a nearby town was daylight robbery at best (even Dick Turpin wore a mask). The pool was also closed (the weather was awful to be fair) and it turned out I was the only guest which was a little strange. The service and welcome was fantastic, I cannot fault the check in experience and checkout and despite me being the only guest they provided a small breakfast on request. The rooms are historical and classic but the bed was very comfy and the bedding fantastic. The bathroom was great and the shower bit with good shower pressure. The room was immaculately clean and also had power sockets next to the bed which is always a win. Loved Netflix on the tv in the room. I can imagine this is an incredible place to stay in the summer. With a car. My take out of 5… 🗺️ 3 🛌 5 🍽️ 1 🚕 0 🚿 5 ❄️ 3 📺 5 🔌 4 🛜 4 💡 3 👥 5 🛋️ 3 🏋🏻 x 🏊🏻 x Thanks for a great stay.

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“Only go here when there are no parties…”

We expected a quiet place. However, at the venue next door, a wedding caused a lot of noise until late in the evening. (We were guaranteed that all would be silent at 9pm - not.) Also check-in was rather quick and unpersonal. No explanation about activitities, walls, etc what so ever. Breakfast was… more

We expected a quiet place. However, at the venue next door, a wedding caused a lot of noise until late in the evening. (We were guaranteed that all would be silent at 9pm - not.) Also check-in was rather quick and unpersonal. No explanation about activitities, walls, etc what so ever. Breakfast was nice. Clearly it is a hotel with a lot of history. With respect for that, I would rather not call this a “resort”.

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“Excellent restaurant, otherwise unwelcoming ”

The hotel itself is superb, well-appointed and in a charming setting. I was here unexpectedly “sans femme” as my wife didn’t want to venture outside Switzerland in the current environment. Perhaps that’s the reason I was allocated a gloomy room with minimal sunlight and paper-thin walls whereby … more

The hotel itself is superb, well-appointed and in a charming setting. I was here unexpectedly “sans femme” as my wife didn’t want to venture outside Switzerland in the current environment. Perhaps that’s the reason I was allocated a gloomy room with minimal sunlight and paper-thin walls whereby every sound could be heard from the neighbouring room. I found the Reception staff to be quite unfriendly. Although they spoke English, conversation was perfunctory - not even a response when I said “Good Morning” or “Goodbye” to them. By contrast, the Restaurant staff were both friendly and professional, not to mention the cuisine and wine which were exceptional.

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“A slightly tired gem”

Perfectly positioned for a 1-night stay en route between Beaune and Perugia, this grand old Manor House has clearly seen better days. It’s a shame because 10% more spent on the maintenance budget and a bit more effort from the staff would help cover the (large) cracks. Our room (105) was a good si… more

Perfectly positioned for a 1-night stay en route between Beaune and Perugia, this grand old Manor House has clearly seen better days. It’s a shame because 10% more spent on the maintenance budget and a bit more effort from the staff would help cover the (large) cracks. Our room (105) was a good size with a comfortable bed and we were glad of the a/c. The other highlight was dinner in the amusingly-decorated dining room, where we were waited on by two chaps who took their job seriously. The meal was nicely presented too. Cost was €132 for two, for 3 courses, two half-bottles of wine and a big bottle of water. But check-in and check-out could not have been more charmless. And the total failure to explain why we weren’t given the junior suite, with balcony, that we’d booked, was unforgivable. (Turned out that the previous inhabitants had over-stayed their booking - is that even an excuse?). Once upon a time this would have been a special place to stay but the magic has faded.

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