“Great waterpark and OK all inclusive”

On arrival we got cheap white wine and were allocated a room a room far away from the water park and up 2 lifts despite requests for a ground floor room due to health issues. They did offer to try and get us a ground floor room after a few days but as it was we were more secluded where we were whic… more

On arrival we got cheap white wine and were allocated a room a room far away from the water park and up 2 lifts despite requests for a ground floor room due to health issues. They did offer to try and get us a ground floor room after a few days but as it was we were more secluded where we were which suited us better. The rooms are clean and good standard. The pools green your swimwear but are ok. But there is no swimming after 6pm which was a shame for our children. The waterpark is great for kids and adults with lots of fun slides and water activities. There was limited ice cream, soft drinks and alcoholic drinks in the all inclusive. The beach closest is hardly existant but we found a gem of a bay by alexandra beach resort hotel with a great restaurant that did amazing drinks and food (although not cheap) in lovely chairs and decor right on the beach (makai resto bar). The food was ok, our children loved all the choice, but it was a bit busy and the service wasn’t very good. The town was a short walk away with lots of shops, restaurants and bars. Overall our children loved this place but I dont think we would go back.

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“Good Hotel”

It was a good hotel, good food, alright pool, rooms were ok but they were clean which was the main thing, it was quite a walk to the water park shared between the hotels but that was fine. Good hotel but definitely not the best I’ve stayed in I wouldn’t go here if u are a couple alone maybe if you … more

It was a good hotel, good food, alright pool, rooms were ok but they were clean which was the main thing, it was quite a walk to the water park shared between the hotels but that was fine. Good hotel but definitely not the best I’ve stayed in I wouldn’t go here if u are a couple alone maybe if you are a single person or a family with kids between 1-16. ( the town was right outside which was great)

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“Nice hotel but allergens labelled wrong!”

Nice hotel with lovely facilities and clean, spacious rooms. Rooms were cleaned multiple times a day and we had a ground floor room which opened up to one of the pools which was perfect. The majority of staff were super friendly. Town is about a 10/15 min walk but it does take about 25 mins to walk… more

Nice hotel with lovely facilities and clean, spacious rooms. Rooms were cleaned multiple times a day and we had a ground floor room which opened up to one of the pools which was perfect. The majority of staff were super friendly. Town is about a 10/15 min walk but it does take about 25 mins to walk to a decent beach. However, I can’t rate this hotel very well because of the disaster that was the food. I’m Vegan and my friend is gluten free and there were incredibly limited plant based options. But the dangerous issue is that the allergens on dishes were completely wrong !!! There was a ‘beef Chinese’ dish which was labelled vegan and vegetarian but clearly wasn’t. When I tried to tell the chef, he didn’t quite understand and just said ‘no that’s meat.’ There was also a pasta salad which was supposedly vegan but had chicken in it. It meant that we couldn’t be comfortable in what we were eating. This is dangerous for people with food allergies!! And needs to be sorted asap. Baring in mind we paid for an all inclusive holiday, we ended up eating out 3 out of the 7 nights! We weren’t impressed. And it’s such a shame because the rest of our stay was so so lovely but we won’t be returning.

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