“Pleasant short stay”

Interior of the lobby had a lodgey kind of feel. Wide open grand. When we got there the room wasn’t ready yet but it wasn’t a big deal, we waited in the spacious lobby enjoying the atmosphere. We didn’t have to wait long and our room was ready within 30minutes. We had a room on the first floor oppo… Több

Interior of the lobby had a lodgey kind of feel. Wide open grand. When we got there the room wasn’t ready yet but it wasn’t a big deal, we waited in the spacious lobby enjoying the atmosphere. We didn’t have to wait long and our room was ready within 30minutes. We had a room on the first floor opposite from the pool, which was perfect. The rooms close to the pool might have been too loud, it was always occupied with little ones yelling and playing. The pool was heated and there were 2 hot tubs. There was access to a small beach area lake side. Beach chairs provided. Pool towels were provided in the room. And room service -house keeping was daily. Poolside vista was very pleasant. Room was very comfortable. King size bed with nice bedding. AC unit was quiet. The restroom was spacious and clean. We had a partial view of the lake from our room. And just out of the sliding door was a set of chairs and table for enjoying the view. Workout room had the usual equipment and it was good to use. Restaurant was okay, but we only ordered Brussel sprouts appetizer. Didn’t eat there otherwise. Coffee shop was good, pretty good mocha. Resort was in walking distance to Lake Arrowhead Village.

Kevesebb

“The resort needs an update, but the staff and the restaurant are great!”

The location is lovely, but sadly it feels like the resort (and the whole area, to be honest) is sort of stuck in the heyday of 50 years ago. The building needs so much maintenance and just feels sadly worn out, both on the exterior and the rooms. From the parking lot, the first impression was p… Több

The location is lovely, but sadly it feels like the resort (and the whole area, to be honest) is sort of stuck in the heyday of 50 years ago. The building needs so much maintenance and just feels sadly worn out, both on the exterior and the rooms. From the parking lot, the first impression was peeling paint and signs of rot on the trims. The lobby was quite beautiful, but when we got to our room, we were shocked that the carpet (and even a desk lamp shade) were horribly stained. It was gross, and made us wonder how clean it really was. (Although the cleaning crew did a great job, so clearly this had been there a while). There was also torn “leather” on the sofa, and the shower leaked onto the floor, which not only made a mess, but created a slip-hazard. We considered requesting a room change, but when we spoke to others in our extended group, their rooms had almost identical issues, and one family in a large suite noted that the glass in one of the windows had failed, and was completely fogged up, obscuring the lovely view. On the positive side, the staff is amazing, always friendly and ready to help or answer a question. Also we were quite impressed with the onsite restaurant, Bin 189! They were struggling a bit with a (global) software problem, but the food was some of the best we have had in a long time! Sadly, we don’t plan go back to the resort, as it did not feel like a good value for the price. Hopefully they will soon take on a much needed update!

Kevesebb