“Great place to stay in Roseville”

My daughter and I came into town for a family funeral and arrived after midnight. The staff was happily waiting for us to check in as I told them it would be very late. We end up with a bigger room for a better price. Breakfast was great. Overnight oats in the mornings for the win! Store, restauran… Více

My daughter and I came into town for a family funeral and arrived after midnight. The staff was happily waiting for us to check in as I told them it would be very late. We end up with a bigger room for a better price. Breakfast was great. Overnight oats in the mornings for the win! Store, restaurants and mall within 5 min walking. Didn’t run into any questionable people, safe walking area. Thank you, guys.

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“We won’t be back”

This was our 2nd stay at this hotel. The 1st was about a year ago. Our family stayed in 2 separate rooms. The 1st guest checked into a room where there was a duffel bag on the bed. She asked for another room and was told by the front desk that there were no more rooms available, but they would clea… Více

This was our 2nd stay at this hotel. The 1st was about a year ago. Our family stayed in 2 separate rooms. The 1st guest checked into a room where there was a duffel bag on the bed. She asked for another room and was told by the front desk that there were no more rooms available, but they would clean the room. After the room was cleaned this guest found 1/2 eaten food items on the desk and a dirty towel in the bathroom. By this time it was so late and the guest who is elderly was too tired to deal with it. Later that night someone was trying to get in the room she was in. The next day We talked to the front desk (different person) about everything and they were shocked at what happened in the 1st room, especially since there were other rooms available. When I arrived, there were feather pillows despite making a request to have feather free bedding since I’m allergic. We were told by the front desk that they were out of non feather pillows and wouldn’t have any until morning after housekeeping does laundry. At checkout we talked to 2 other people at the front desk (including a manager) about everything that had happened. They promised to make everything right, give me points or something. Of course nothing happened, except I got charged for parking for my stay even though we didn’t have a car. The 2nd stay was over Thanksgiving this year. I thought we would give them another chance since it’s one of the few places in the area that have a 2bedroom suite, especially one with enough space. We had the same issue with the feather pillows again. Even though There were 3 of us in the room, There was only 1 full set of silverware in the kitchen. Most of the dishes in the cabinet were dirty (with caked on food). The bathroom wall had a huge crack in the place where the shower curtain was attached. It seemed like it was going to fall soon. The bathtub had hair in it. The dresser and sink drawers were dirty. It seems like the hotel was recently remodeled, but it’s not being properly maintained or cleaned. The rooms are expensive, the front desk staff are not helpful, the rooms are not cleaned well and there are general maintenance issues. We wont be back

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“Passable if you're just passing through.”

My Husband and I stayed here for one night while in the area and it was...okay. The location is great - very close to everything in Roseville. There was EV charging a very short, easy drive away. The hipster guy at the front desk at night was very friendly. At first glance, place seemed clean e… Více

My Husband and I stayed here for one night while in the area and it was...okay. The location is great - very close to everything in Roseville. There was EV charging a very short, easy drive away. The hipster guy at the front desk at night was very friendly. At first glance, place seemed clean enough but we quickly started noticing things. The phone was filthy - it looked like coffee had been spilled on it and never cleaned up. We found dried kiddie vegetables on the curtain. There was a hair, not ours, in the bed when we turned it down, and when we laid down to sleep, we noticed how absolutely filthy the ceiling fan was (luckily we couldn't reach the cord easily to turn it on). The pool and hot tub are enjoyable but....there was all this white stuff floating in both of them. The surface of the hot tub was so scratchy that my Husband actually scratched his legs up just sitting down in it. The rough surface will ruin a bathing suit for sure. Having a half basketball court and place to bbq are nice touches and the hotel does feel out of the way enough that it doesn't feel like you're enjoying your recreation time on a big street or anything. The mornings free breakfast was remarkable and included way more stuff than we could have imagined. That was a big plus. For me - cleanliness is the most important thing in a hotel and at the end of the day, this was passable for one night by my standards, but I do think more attention needs to be paid. And you MUST be careful if getting into the hot tub and my husbands scratched calves are still healing a week later.

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