“Perfect in every way! Highly recommended!”

Stayed here with our daughter's college dance team for a competition. She is the co-head coach and I assisted her in booking the rooms for both the team and the families that attended the competition. India was fabulous to work with during the planning phase. She made it so easy to process the ne… Több

Stayed here with our daughter's college dance team for a competition. She is the co-head coach and I assisted her in booking the rooms for both the team and the families that attended the competition. India was fabulous to work with during the planning phase. She made it so easy to process the necessary paperwork from the university athletics dept. and could not have been nicer! She even was able to offer us a meeting room so the team could gather to have dinner together and do some team bonding in preparation for the next day! She truly anticipated and met - actually - exceeded all of our needs! Going to break down our stay: Check in - we were greeted by the most welcoming, knowledgeable and accommodating staff. Very smooth for the both the individual guests and the team. Meeting room - Room was reserved with a sign on the door for the team - small detail that made us feel extra welcome! The room was HUGE! So perfect for the team to dine and have enough space to walk through their routine. I had cooked and brought dinner for them and the set up allowed for a perfect crockpot buffet! The room FAR exceed expectations. Guest rooms - Absolutely immaculate and comfortable. I am a Diamond Member and very Hilton loyal and this was probably one of the best Homewood Suites I have ever stayed in! The team had double queen 1 bedroom suites which worked out perfectly. They loved them and had plenty of space to get ready for the competition! The family rooms were perfect as well. We received all positive feedback from them! Breakfast - Hot and delicious - very consistent with what we have come to expect from a Homewood suites! It was great for my daughter and the other head coach to know that the team was heading to the competition well-fueled for a busy day ahead. Staff - I can't say enough good things about EVERYONE on staff! They not only met our needs but they were truly happy to help in any way that they could. The ladies at the front desk were truly a pleasure! Because of using the meeting room, we had the opportunity to interact with the engineering staff who was equally as helpful and accommodating! The general manager was there upon check in and was equally nice and clearly on top of what was going on at his property. He was out front not in some back office but completely visible and present which is not always the case with GMs at hotels. Location - The hotel is located in area close to highways. It feels like a "residential" area but there is plenty of shopping and restaurants within a 4 minute drive. Very conveniently located and we felt completely safe. Side Note: Our team was successful at competition, placing first in their category! I find myself hoping that they return next year so we can make this hotel (and hopefully another first place) a regular stop for the team!!

Kevesebb