“Slightly tired hotel...”

Tired & slightly run down hotel . expensive bar in foyer . Extremely large restaurant in hotel which is Romanian I believe . Looked ok but sadly didn't eat in as reason for stay was a Xmas dinner with friends elsewhere .staff was friendly and bedding was clean 👍 mattress was nice and soft which sui… Více

Tired & slightly run down hotel . expensive bar in foyer . Extremely large restaurant in hotel which is Romanian I believe . Looked ok but sadly didn't eat in as reason for stay was a Xmas dinner with friends elsewhere .staff was friendly and bedding was clean 👍 mattress was nice and soft which suited myself.only criticism is no plug sockets near bed to charge phones etc etc . Bathroom was clean but decor needs sorting and bottom of door was rotten and needed replacing .if you want a place to get your head down just off junction 8 M25 that's cheap then this is ok .

Méně

“Not great, but not bad”

I arrived to the Bridge House Hotel just before 9pm. Finding the hotel was very easy, however, I struggled to find the entrance to the car park, as there was no lighting at all around the signage. The look of the hotel from the outside was very pretty, and the reception area was very warm and welc… Více

I arrived to the Bridge House Hotel just before 9pm. Finding the hotel was very easy, however, I struggled to find the entrance to the car park, as there was no lighting at all around the signage. The look of the hotel from the outside was very pretty, and the reception area was very warm and welcoming. Checking in was quick and straight forward. As I walked to my designated room for the night, the decor throughout the hallways was very outdated. I did walk past a function room, which looked to be set up for a wedding, perhaps, and it did look extravagant. This room was so different to the rest of the hotel. My room was a single, and was small, but it was certainly a good size for its function. There was a single bed, somewhere to hang a few items of clothing, and a desk / dressing table with chair. There was a decent sized TV mounted to the wall, and a couple of large mirrors. On the desk was a full sized kettle, one cup and teaspoon, two sachets of coffee, two teabags, two of each brown and white sugars, two milk sachets and one small packet of digestive biscuits. The en suite consisted of a toilet, sink and single shower cubicle. The room overall was clean, but not spotless. The kettle, although clean on the inside, was covered in dust on the outside. The TV had some strange channels, and not the regular BBC, ITV, etc. It seemed to be either sports or the news channels. The room was rather cold, but a portable radiator was supplied. The mattress was lumpy, and it took me a while to get comfortable enough to sleep, but I did sleep well once I found the sweet spot on the mattress. There was toilet roll in the toilet - the water did look clean though, so I'm assuming that it wasn't flushed after cleaning. There looks to have been "grab rails" in the bathroom at one point, however, these were snapped off. The shower seemed to take forever to get any hot water through. It's one of the handheld showers, that you can attach to the wall and remove it when rinsing. However, the actual part that holds the shower head to the wall was snapped too. Shampoo and shower gel is supplied via containers on the wall, and they were full of product, however, neither buttons on the bottles worked to get the products out. Overall, there were plenty of negative points, but I do think this hotel and the room purpose exactly what I needed, so I will give it a 4 star. I would advise management to look into addressing the issues I pointed out, but other than that, I had a pleasant stay.

Méně

“Probably not going to win 'Best hotel' awards, but not as bad as some people make it out to be”

I suggest reading both the positive and negative reviews and considering the pros and cons before deciding to stay. If this hotel isn't your cup of tea, there are plenty of other places to stay nearby. First off, this hotel is part of the OYO chain, which right off the bat gives you a clue that… Více

I suggest reading both the positive and negative reviews and considering the pros and cons before deciding to stay. If this hotel isn't your cup of tea, there are plenty of other places to stay nearby. First off, this hotel is part of the OYO chain, which right off the bat gives you a clue that it's not going to be a premium experience. OYO is an Indian chain that is taking over hotels in many countries, including the U.S. and the UK. I've stayed in several OYO hotels and generally speaking were nothing to write home about. On the plus side, first of all the hotel tends to be a better rate than most hotels in the area. This is definitely something to consider if you are a budget conscious traveler. The hotel is well situated, just off the highway and in its own private area. Some renovations have been done. Carpeting seems to have been laid relatively recently. The staff were polite on check-in, although the process of giving you a key code written on a notepad paper seems a little unusual. The hotel bar has reopened, though it didn't seem that much of a convivial spot. I've only seen one or two people there. But it's nice to see that is operational. In my most recent visit my single room, (upstairs to the right), had a notice that sometimes the plumbing system suffers from airlocks and you might have to run the hot water tap for a few minutes to use the shower. I ran the hot water tap for several minutes and was about to give up when the shower started working. Most guests don't want to have to deal with a finicky shower. It would probably cost something to get this sorted out, but why not get this issue fixed? Although the hotel clearly has some flaws, if you set your expectations accordingly, I found it not all that bad for a night or two while working nearby. Because it's so conveniently located, I've returned three times already. There is a restaurant on site serving an (I think) eastern European buffet. I have not tried it myself and have only seen a few people eating there. I had a look at it the first time I stayed and thought it wasn't really my kind of food. It would be nice if they would change to an Indian buffet instead. There are quite a few good eating options nearby. The hotel is about 3/4 mile from Reigate station. Holmesdale road has a good Chinese sit-down (or takeaway) restaurant, a Pizza place, a Kebab place, a fish and chips place and a Co-Op supermarket, good for meal deal options to have in-room. But keep going about another 1/2 mile and you come to the centre of Reigate which has some really nice dining options and several nice pubs. My advice to the hotel management would be to start paying attention to the feedback from these reviews. and try to improve those areas that people have consistently complained about. Finally I'd just like to say a word about people comparing this to a hostel. The official YHA hostels in the U.K. are well-maintained, and often in old stately homes and scenic locations. I think people who say this much be thinking of some other type of hostel.

Méně