“Great!”

Stayed for a week with my 2 kids. The hotel itself is lovely, very well maintained and clean. Our room, although not the biggest, was again spotless! Had a lovely view of the pool and sea. Had a kettle, fresh water everyday and a free safe. The pool areas were nice, sun loungers or table and chairs… more

Stayed for a week with my 2 kids. The hotel itself is lovely, very well maintained and clean. Our room, although not the biggest, was again spotless! Had a lovely view of the pool and sea. Had a kettle, fresh water everyday and a free safe. The pool areas were nice, sun loungers or table and chairs. There are signs on the sun loungers not to put your towel down unless using them. We managed to get 3 sun loungers after breakfast at the front pool no problem at all. Plenty of sun loungers at the beach although we found the waves to be too big and unable to have a proper swim in the sea. I personally found the food to be enjoyable and managed to find something to eat at each meal. My youngest did struggle but I feel that’s more because she’s a fussy eater. We did enjoy the snack bar, however the food never came out together and sometimes they forgot someone’s order so we were all eating at separate times. There is wifi but you need to keep signing in which can be a pain and it can be a hit or miss. Overall we had a great time and experience. All members of staff were lovely, couldn’t fault them at all.

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“Thanks for snack bar.”

"Thank you Monart City for a wonderful vacation. I especially want to mention the snack bar employees Murat saybak and Cafer Chehan. We received the best service from them and a big smile every day. Others should take an example from these two."

“Nice hotel with decent food”

All in all very good value for money. The food is quite good although I expected some grilled meat rather than all dishes cooked in sauce. Big sallad buffé and selection of desserts. Unfortunately the main diningroom is a bit overcrowded for breakfast and dinner. Burgers and pizzas in the snack bar… more

All in all very good value for money. The food is quite good although I expected some grilled meat rather than all dishes cooked in sauce. Big sallad buffé and selection of desserts. Unfortunately the main diningroom is a bit overcrowded for breakfast and dinner. Burgers and pizzas in the snack bar though are great and the kids loved them and the ice cream café. The battle for sunbeds begins at 9 am… but there are also tables and chairs around the main pool bar. The beach is not very child friendly as it gets deep quickly with relatively big waves. Superfriedly staff everywhere at the hotel. Entertainment almost every night by the main pool area with very loud music until ca 23 is disturbing if you have a room with sea view.

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“Lounger Wars but lovely staff and clean hotel”

SET YOUR ALARM FOR 6AM if you want a lounger, but please don’t leave the towels there all day (or night) and not bother turning up until 2pm in the afternoon – that is SO unfair but actively happening at Monart City this year. Before booking this hotel, I researched for no pool lounger wars and goo… more

SET YOUR ALARM FOR 6AM if you want a lounger, but please don’t leave the towels there all day (or night) and not bother turning up until 2pm in the afternoon – that is SO unfair but actively happening at Monart City this year. Before booking this hotel, I researched for no pool lounger wars and good wifi (for my son) – out of all choices we chose Monart City. All reviews for 2023 stated the hotel didn’t allow saving of loungers but discussing with staff this year they said ‘what can we do’ ‘it will start a fight’ ‘we know there are not enough loungers for all guests’ – this conversation happened at 6.30am when all loungers were reserved. On the few days we didn’t want to play the game we simply went to the beach where we always got loungers. The beach is sand/pebble mix, and most people had on water shoes, so we didn’t bother going into the sea more than a paddle. The hotel pools are lovely and not at all cold. The slide although not looking impressive was on for 1 hour in the morning and 2 hours in the afternoon and was enjoyed by many of all ages. Beach Towels are available to hire for a deposit of £10 each. The wifi was fine when working but constantly dropping out and you had to keep logging on. Once you checkout of your room you do lose it, but reception will take a device and log you back on, we had to do this 3-4 times in the 5 hours we had before our transfer home. The other issue for me (there are positives which I will get to) is the food. I don’t eat meat and I appreciate this will be an issue at whichever AI hotel I stay at, it’s not the first time at any AI but probably the worst. Breakfast for me was fine with plenty of choices of egg, lovely bread and the amazing honey seemingly straight from the hive, sometimes pancakes, pastries of various varieties plus chips randomly enough. Lunch and Evening Meals were a different story. I had to ask a couple of times if a meal was veggie. The hot meal line was quite dark, and I was twice told yes it’s vegetarian, only to get back to my table and find meat in the meal, at one point nobody knew if a pasta dish had meat in it, the exec chef cut into it. When we tried the snack bar, I ordered 2 meals and 2 drinks. One meal was delivered and after 5-10 minutes I chased up the other meal and drinks, they had been forgotten about. Pizza’s (and I was informed Burgers) were lovely but nothing else. Fish of the fish and chips are full of skin and bones so don’t be ordering them for the kids. Pizza finishes at 6p

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