“A Memorable Anniversary Experience!”

We stayed at the Crowne Plaza for our anniversary in Cleveland and could not have been any more pleased! We’ve stayed at a lot of different hotels in Cleveland but this was by far the friendliest and most accommodating experience. We splurged on the Valet Parking and I am so glad we did so we didn’… more

We stayed at the Crowne Plaza for our anniversary in Cleveland and could not have been any more pleased! We’ve stayed at a lot of different hotels in Cleveland but this was by far the friendliest and most accommodating experience. We splurged on the Valet Parking and I am so glad we did so we didn’t have to fight traffic and carry all our luggage crossing several streets. From the minute we checked in David at the front desk was so gracious and kind - he upgraded us to a higher floor (11th Floor on our 11th Anniversary!) and even gave us a voucher for the breakfast buffet! Thank you David! Some of the floors have a Quiet Zone sign on the wall right as you get off the elevator and we were thankful for this relaxing and quiet 11th floor experience. And a big shout out to concierge Mr. Alex who surprised us with a bottle of champagne - what a blessing! We easily walked the .4 miles to 4th Street for the festive outside atmosphere, enjoyed the live music in the alley while we had an exceptional dinner at Pickwick and Frolic. We also visited The Society Lounge which has a unique speakeasy atmosphere and an excellent Atomic Blonde if you like sweet cocktails. All in all we had an incredible time and we will definitely stay at the Crowne Plaza again in the future!

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“Decent for a 1-night stay”

We spent one night at the Crowne Plaza after arriving on a late flight, and it was adequate for our needs - convenient, valet parking and an onsite restaurant where we could grab dinner and breakfast before hitting the road. I booked two rooms, and they were thoughtful in providing connecting room… more

We spent one night at the Crowne Plaza after arriving on a late flight, and it was adequate for our needs - convenient, valet parking and an onsite restaurant where we could grab dinner and breakfast before hitting the road. I booked two rooms, and they were thoughtful in providing connecting rooms even though I hadn't remembered to request it. I did have to remind them to bring the crib I'd requested. Mr. Alex, the concierge, was fabulous - the best part of the experience. He was very welcoming and friendly, escorted us to the rooms and showed us around, encouraging us to ask if we needed anything because "it's a full service hotel." He even said he would give a heads-up to the restaurant that we would be down shortly for a late dinner. The rooms were fine, though they could use a refresh. The connecting door was difficult to open, something's misaligned. The shower was weak. Amenities were minimal. But it was quiet and we got a good night's sleep. The restaurant was pretty good, but could use a deep cleaning. I happened to look over the back of the booths along the windows, where there are big gaps between the furniture and the windows, and it was apparent that no one has cleaned back there in a very long time.

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“Very nice stay”

This hotel super friendly staff, clean rooms, and a comfortable bed. Quick walk to the stadiums, theater, and rocket mortgage field house. The only downside was the long wait for our car from valet parking Sunday AM. If you are checking out on a Sunday morning at checkout time - perhaps don’t use… more

This hotel super friendly staff, clean rooms, and a comfortable bed. Quick walk to the stadiums, theater, and rocket mortgage field house. The only downside was the long wait for our car from valet parking Sunday AM. If you are checking out on a Sunday morning at checkout time - perhaps don’t use valet parking.

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“Good hotel for visiting downtown Cleveland”

Clean room, great mattresses Pool area is large and clean but a little depressing being in the basement The hot tub was deliciously hot!! If you don’t like using hand towel sized pool towels, bring your own. Convenient to downtown area. Great service. Big hotel but it didn’t feel crowded … more

Clean room, great mattresses Pool area is large and clean but a little depressing being in the basement The hot tub was deliciously hot!! If you don’t like using hand towel sized pool towels, bring your own. Convenient to downtown area. Great service. Big hotel but it didn’t feel crowded Next door is a great restaurant with a nice gluten free menu

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