“It’s an ok place clean and quiet.bed is comfy they offer free breakfast good area to be in.”

The property is pretty clean, a lot of dust on carpets around door ways. The property is dated and things like flooring cut shoddily. However clean and quiet, the area has lots of places to eat and shop so that’s a plus and also close to the Panthers hockey arena. Check in was great! Gladys was aw… Více

The property is pretty clean, a lot of dust on carpets around door ways. The property is dated and things like flooring cut shoddily. However clean and quiet, the area has lots of places to eat and shop so that’s a plus and also close to the Panthers hockey arena. Check in was great! Gladys was awesome checking us in.

Méně

“Average at best”

We waited 20 minutes after arriving before we could check in. There was no one at the front desk. No bell to ring. I called the hotel number and it just rang so clearly there was no staff present. 20 minutes after arriving the front desk clerk arrived through the front door with take-out food after… Více

We waited 20 minutes after arriving before we could check in. There was no one at the front desk. No bell to ring. I called the hotel number and it just rang so clearly there was no staff present. 20 minutes after arriving the front desk clerk arrived through the front door with take-out food after clearly leaving the property to get food. This is not acceptable. She then gave me a room card and when I went to the room and opened the door I heard music playing and saw that the room was clealy occupied. I went back to the front desk and told he that the room she gave me was occpied and she said "ok, I got you". What the hell does that mean?? "Sorry" would have been a better response. The elevators, hallways and rooms are dated and the halls smeled like wet dog. I will say the room itself was clean and the bed was confortable. However, the towel bar fell off the wall when I went to take the towel off to dry my hands. The whole place needs an overhaul. Breakfast was adequate and you can see that they try. To me the biggest issues were waiting 20 minutes with no staff present...(what if there was an emergency?) and giving me a key card to an already occupied room. That is very scary. It can happen I get it, but an apology is in order, not "ok I got you". With all that said, the location is good and price resonable, but clearly this is an example of, "you get what you pay for". I stayed there in 2019 and was expecting a similar ecperience. Clearly not much has been done with the property since then and it shows. I won't return.

Méně

“needs work”

Not a terrible experience but did not meet our expectations. The breakfast bar was a huge disappointment and the carpets in the hallways and breakfast area need a deep cleaning. They didn't tell us when we checked in that rooms were not serviced daily.