“Great breakfast experience”

Lovely breakfast experience, the staff are so lovely it was an outstanding experience, made even better by the exceptional service provided by Grace. Grace was warm and welcoming smile, ensuring I was well taken care of throughout. The breakfast spread was impressive, offering a wide variety of de… Több

Lovely breakfast experience, the staff are so lovely it was an outstanding experience, made even better by the exceptional service provided by Grace. Grace was warm and welcoming smile, ensuring I was well taken care of throughout. The breakfast spread was impressive, offering a wide variety of delicious. Overall, this breakfast experience was a memorable one, thanks to both the delicious food and the great service from the team. I highly recommend if you're staying at the hotel or just looking for a great place to start your day.

Kevesebb

“A simply lovely experience”

We decided to book Gold harbour view rooms and were very glad we did. We were made to feel extraordinarily welcome from the moment we arrived. Mikey escorted us to the Gold lounge, where Malisa checked us in. No request was too small or too large for Rolly, Pascoal, Vitoria, or Malisa. Our ever… Több

We decided to book Gold harbour view rooms and were very glad we did. We were made to feel extraordinarily welcome from the moment we arrived. Mikey escorted us to the Gold lounge, where Malisa checked us in. No request was too small or too large for Rolly, Pascoal, Vitoria, or Malisa. Our every wish was catered for -- and quickly, too. The Intrepid restaurant was superb in both food and service. Michael provided excellent recommendations and always seemed to appear at just the right moment. Omar and Lloyd were on top of every detail. We wanted to return after our Thanksgiving dinner and, even though the restaurant was fully booked and very busy, we were cheerfully accommodated. Our view was that Intrepid would be in the running for Michelin recognition were it in a major city. It is clear that the entire property is managed to the highest standards. The same holds true for staff at all levels. As someone who has managed large teams, my mind boggles. Tiny quibbles: -Communication around our early arrival and attempting to ready at least one of our rooms didn't work very well (from our side either). In the end, we simply returned at the regular time. The reservation system was down when we arrived and that may have had an effect. -We found it simplest to request wait list for Intrepid by stopping by ourselves. -The shop assistant at Blank Canvas didn't seem to know where to find some of the stock. Altogether, we would be delighted to return and recommend the property enthusiastically.

Kevesebb

“Amazing”

Poly is the most polite and friendly man ever, he made our trip! Savannah and the concierge and the doormen are all also so nice. Great weather even on the bad days and the pool is awesome. Their private beach is the best beach on Bermuda as it’s so cool to explore and has a lot to do.

“Great service.”

Excellent service especially at the Gold lounge. The hotel is in a great location. Handy for all the amenities in Hamilton. All the staff are very friendly. The rooms could do with updating( my only criticism )however they are clean. Recommend in Hamilton Bermuda.