“Very good choice in a city worth visiting”

Hotel location is excellent - close to the river and the river walk areas and the bridges, and within walking distance of the midtown mall, the restaurants area, the Remai Modern art museum, etc. Had a modern, clean room on an upper floor with a great view of the river. Bed was fine, bathroom was… Több

Hotel location is excellent - close to the river and the river walk areas and the bridges, and within walking distance of the midtown mall, the restaurants area, the Remai Modern art museum, etc. Had a modern, clean room on an upper floor with a great view of the river. Bed was fine, bathroom was fine, room temperature was fine. The parking garage is a challenge - some very tight turns and columns everywhere and narrow spaces. Had to make a 13-point turn to get out of one of them! Didn't use the à la carte restaurant for breakfast, but rather got items from a nice coffee bar in the lobby - bananas, fruit cups, muffins, parfait yogurts, etc. Service is excellent. One morning the tea bag in my room didn't get replaced; when I asked the desk if they had one, I was directed to the restaurant, where a woman (whose name I think was Charlie) got me five tea bags of two varieties - and the extra ones came in handy later during our trip!

Kevesebb

“Great hotel”

I love this hotel. It is very central but still on a quiet corner. Beautiful views of the river from my room. I also love that you can fill up your water bottle with still or sparkling water on most floors. The staff is very friendly.

“Ok”

The building decor and rooms decor is ok. Some of the floors (specially the low ones) have very old aircons so they are very low at night and therefore hard to sleep. I had a room at the 19 floor so no issues there but it was an issue for some of the people that travel with me. The pools are quite … Több

The building decor and rooms decor is ok. Some of the floors (specially the low ones) have very old aircons so they are very low at night and therefore hard to sleep. I had a room at the 19 floor so no issues there but it was an issue for some of the people that travel with me. The pools are quite good. A recommendation will be to have humidifiers in the rooms as the air gets very dry and you get static charge constantly. The food at the restaurant was basic and just ok. The service at the front desk was very good.

Kevesebb

“Disappointment”

I stayed at this hotel with three other friends and we were all disappointed.Whenwe made our reservation we informed them there would be four adults in the room but the stocked articles in the room did not reflect our reservation ie just one bottle of water,two glasses,one face cloth etc.When we re… Több

I stayed at this hotel with three other friends and we were all disappointed.Whenwe made our reservation we informed them there would be four adults in the room but the stocked articles in the room did not reflect our reservation ie just one bottle of water,two glasses,one face cloth etc.When we requested additional supplies the staff were happy to provide them.The beds were very comfortable but the bathroom was not the cleanest. The lobby had a lemon water dispenser that remained empty from 2pm Saturday to when we checked out around 11:30.Aroma restaurant was a disappointment,the wait for our food was excessive on Saturday night.The restaurant was not busy when we arrived.Sunday morning three of us ordered eggs Benedict and we had to send the first plate back as the potatoes and the eggs were not hot.When they were replaced the plates were hot but the food was just warm.The hollandaise sauce was rather tasteless and scarce.We were given a 25%discount which we appreciated,however we are not likely to return. When we were given our bill there was a 38 dollar charge for parking which we were surprised by as we had not been told there would be a charge.When we complained this charge was removed and we thank you for that. Given the rather steep charge for the hotel room we were expecting a better experience.There are other hotels that offer similar amenities for less money and we will patronize them in the future. The staff were pleasant .

Kevesebb