Description
Facilities: Guests can enjoy the pleasant ambience of one of the 42 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities ar… more
Meals: Various dining options are available, including a restaurant, a dining room and a bar. Breakfast and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Entertainment
- Live music
- TV lounge
- Shops in hotel
- Parking
- Parking
- Secure parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Kids' club
- Room service
- Safe
- Fan
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Library
- Terraces
- Security service
- Hair dryer
- Banquet and event room
- Fireplace
- Medical service
- Play area
- Babysitting service
- Serviced office
- Conference centre
- Swimming pools
- Outdoor pool
- Gym and SPA
- Spa
- Wellness area with massage service
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Smoking
- No smoking allowed anywhere in the hotel
- Bars
- Bar
- Activities
- Tennis court
- Accessibility
- Wheelchair-friendly access
- Deposit:
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- General
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Good to know
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Excellent
Based on 573 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 5 featured reviews out of 573 TripAdvisor reviews
B
Brenda K
Kingston, Canada
19/12/2024
“Safari Starting Point”
Arusha is the starting point for safaris in Tanzania. This hotel is first up and is a sanctuary within the city. Just a beautiful hotel, each room is a little African cottage. The main buildings contain the front desk and dining area. All beautiful and the staff top notch
F
fimitch74
Aberdeenshire, United Kingdom
27/10/2024
“Great place to stay”
Excellent hotel, my children christened it the Smurf hotel, individual small cottages, set in lovely grounds with beautiful, friendly staff. On the outskirts of Arusha a lovely tranquil setting. Food good, cocktails tasty - all local so new tastes
S
Sid53_12
London, United Kingdom
23/12/2024
“A nice hotel outside of the busy town of Arusha”
We stayed at this hotel on our first day before the start of our safari. Our stay was comfortable in a cosy hut style cottages. The hotel was not busy, and we received a lot of attention. The staff were friendly. We had a 3 course vegetarian meal specially made for us and it was tasty. A good sett… more
G
GolakaNath
Mumbai, India
16/10/2024
“Excellent Place away from the City”
We had an overnight stay here when my family had vacationed in Kenya / Tanzania in Aug / Sep 2024. We drove from Gnorongoro area to reach Arusha before lunchtime. Arusha is the main town where most of the travel agencies operate. On a good and clear day, mount Kilimanjaro is visible. The hotel is o… more
D
Duffers74
Torquay, United Kingdom
14/10/2024
“Enjoy the African Massage on the way to the hotel”
We stayed at the Serena hotel for a couple of nights when we first arrived in Tanzania. We arrived late, about 21:30 but were still offered a full 3 course meal in the restaurant. Food was great, we have not had a bad meal anywhere in Tanzania during the whole trip. The grounds and views are reall… more