“Fine tea”

Very good entertainment team! They play, keep the activity up with the tourists. Nobody stay down! Very beautiful place! Very good entertainment team! They play, keep the activity up with the tourists. Nobody stay down! Very beautiful place!

“Great vacation”

The hotel is located right on the beach, with free sunbeds and umbrellas both on the beach and the pool, free parking, if not in the hotel yard, delimited by a barrier, near the hotel where there is another parking lot, guarded. We arrived around 11 in the morning and we were immediately offered t… more

The hotel is located right on the beach, with free sunbeds and umbrellas both on the beach and the pool, free parking, if not in the hotel yard, delimited by a barrier, near the hotel where there is another parking lot, guarded. We arrived around 11 in the morning and we were immediately offered the bracelets and the rooms, even though the check-in time is 3 p.m. At the same time, although our reservation was for park-view rooms, we received an upgrade to rooms with a side sea view. The rooms are spacious, clean, cleaned daily, the towels were changed daily. Free minibar that contained 2 cans of beer, 2 bottles of white and red wine in small bottles, 2 boxes of cappy, a large bottle of water and snacks: a bag with almonds, one with jellies, one with chips, halva filled daily. At the same time, the room was equipped with a coffee machine with 2 Lavazza capsules, tea, sugar. On request, a cot was offered for babies as well as a stroller, bathtub, potty, changing mat and baby cosmetics, free of charge. There is a large, spacious restaurant that has a terrace with an open bar, good food, plenty and diverse: chicken, pork, fish, beef, rabbit, lamb, duck every day, all kinds of salads, 2 kinds of soup, numerous side dishes, fruit (which is admittedly a poor offer), lawns. They made pizza, lahmachun and other Turkish pies on the spot. Kids corner contained cooked food for children and babies without salt and spices, fruit purees, jars, powdered milk, yogurts, lemonades, etc. Wine, beer, lemonades, juices were self-service, the other drinks were offered by the waiters, or taken from the bar. Next to the kids corner there is an ice cream corner. Every Saturday there is a Gala dinner, a culinary show with countless gourmet dishes, seafood, many cakes and cookies. During the day, between 10.00-17.00, there is another restaurant by the pool that serves late breakfast and snacks during the day (cold snacks, cakes, hot dishes, pasta, fruit, shaworma, etc.) including popcorn, doughnuts, ice cream. Next to the main restaurant there was a night snack bar that started at 10 p.m. where they generally served sausages, cheeses, fruit, cookies, but also a hot soup, a kind of hot meat with side dishes. "The Ship" restaurant on the beach was closed at the end of June. There are also a la carte restaurants (Italian - with a very nice view of the sea from the top floor, grill, etc.), with prior reservation in the main restaurant. The pool bars are open until 17.00 and 22.00, the lobby bar being open non-stop and serving both local and imported drinks, frappes, lemonades, bottled juices, etc. The bar in the performance hall is also open during the performances. On the beach there is a large self-service fridge with still and mineral water, teas and ayran all bottled. The beach is very clean with fine sand where you could find free sunbeds and umbrellas at any time. From the hotel to the water there was a wooden pontoon, a great advantage for families with small children, because they no longer had to carry the cart on the sand. The pools are very clean, well maintained, every evening they took a sample of the water, enough sunbeds. The children's pool had a mini aqua park open 2 hours in the morning and 2 hours in the afternoon. For fun they had various activities for children throughout the day, including football on the hotel field, mini disco in the evening and various shows, in one of the evenings there was a show with the Zurli dolls. Playground on the beach but rather small and poor, playground for small children in one of the buildings. For adults yoga, zumba, volleyball on the beach, aquagym, darts, ball game and other competitions. In the evening, there are cabaret shows, magic shows, night concerts by the pool, etc.

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“Needs improvement of services”

No cleaning until 3 PM for 3 days in a row despite complaints to maids and reception! Food is great choice but sometimes undercooked or overcooked meat! We stayed here last year as well, had no issues, this year cleaning is really poor (not even a change of shower gel for 3 days in a row) and food … more

No cleaning until 3 PM for 3 days in a row despite complaints to maids and reception! Food is great choice but sometimes undercooked or overcooked meat! We stayed here last year as well, had no issues, this year cleaning is really poor (not even a change of shower gel for 3 days in a row) and food needs some more attention. We are still in the hotel while writing this review.

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“A nice hotel for families with small kids and people who are not picky with food.”

The hotel is one of the very good hotels in Obzor, directly on the beach. It has a number of swimming pools including such for young children. The chaise-longues and umbrellas are included in the package. Upon arrival you get towels for the beach has well. In this hotel indeed everything is include… more

The hotel is one of the very good hotels in Obzor, directly on the beach. It has a number of swimming pools including such for young children. The chaise-longues and umbrellas are included in the package. Upon arrival you get towels for the beach has well. In this hotel indeed everything is included. It is particularly good for families with smaller children as there is animation as well. The personnel is mostly very young people who are very pleasant and try to help you in any way possible. The rooms are good size, the beds are comfortable and you will find in the wardrobe a metal stand which you can put on the balcony to dry your swimming suits. The rooms are practical and the bathrooms have soap, shower gel, conditioners, etc. The mini bar is included. If something is missing- better to ask as sometimes things are not immediately replaced. The restaurant has a very good variety of meals and healthy options. However, you need to ask if you have allergies or intolerance. On demand, they provide gluten free bread, for example. Now some things that we do not found good. The food was our biggest issue. It looked fantastic but was tasteless. The ingredients were low quality and as we are guests coming from countries where people eat well, we’re very disappointed. In all inclusive one cannot expect great food I suppose but we went out to eat normal food a couple of times - please do not think that all Bulgarian food is bad. The sodas were in our view diluted with soda water - at least this was the case with the Coca Cola. We bought from a local supermarket as this is one of the drinks we like a lot. I certainly can’t give advice on how to feed about 1200 people and ensure quality and a wide choice in an all inclusive environment but I saw a lot of tourists that found themselves in our situation. Previously, I read a comment that there was no yogurt - the management made an effort and now there is a good choice of yogurt. So I hope some thought would be put to increase the quality of the food and its taste! Some improvements could be done to the rooms - less noisy fridges, an inspection of the showers. Maybe the pools for kids could be warmed up as the pools water is very cold.

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