“Beautiful Hotel , beautiful place !!”

Hello Firstly I’d like to say don’t listen to half these bad reviews . People that say it’s in the middle of no where clearly haven’t done any research prior to booking this hotel , which absolutely baffles me. El Campello and San Juan are a 10 minute cab journey or car if you have one away. Tw… Több

Hello Firstly I’d like to say don’t listen to half these bad reviews . People that say it’s in the middle of no where clearly haven’t done any research prior to booking this hotel , which absolutely baffles me. El Campello and San Juan are a 10 minute cab journey or car if you have one away. Two beautiful beaches for the family or couples to enjoy. There’s a few small shops and bars 5 minute walk from hotel if you want something different. As for the hotel , it’s been updated since we last went , rooms currently still under going refurbs , we had top floor overlooking the pool it was a stunning view every morning and a very spacious room for me and my kids and wife. We have stayed at this hotel twice before and also my parents have had apartments they bought in the bonalba complex. For me personally to not have many English there is bliss I don’t come away on holiday to see English , I like the culture of the Spanish and the fact I try to speak some to which is good. No idea why people say it’s not a clean hotel , there was a cleaner in the toilets every single morning without fail , spotless and the pool area was so clean every time we went down there. Food was a great selection we had full board , every meal we had was brilliant and the staff always stocked up when the buffet got low on food. I will say if you don’t like waiting in queues or waiting in general to be served for drinks at the bar or reception then this isn’t the place for you neither is any of Spain 😂 they are very relaxed people and they take there time and you have to respect that. Overall for me I had a fantastic 8 days got back yesterday , my kids loved it and I will give one more special mention to AMY the animation team , she is outstanding with kids I mean the best I’ve ever seen with them , she is truly gifted, made everyone feel welcome always smiling , loads of energy and she had kids around her all day they were in awe of her , my three children loved her , please show her this review whoever reads this from hotel bonalba , I forgot to say bye to her as couldn’t find her on final day ( just say to her I was the dad of Jenson and Rocco the twins ) from south London she will know who we are , she’s not back until Tuesday night I believe so maybe she could read it then I wish her the best in life ,a superb dancer too. Just a lovely person. Thankyou for such a great stay had the best time with my family. Regards Neal

Kevesebb

“Excellent”

Staff friendly and helpful bar restaurant and reception. Food amazing lots off Spanish food actually only booked breakfast but upgraded because food was so good . Room very clean lovely pool . Highly recommend booking next year for family again

“Lovely hotel but terrible food ”

Just returned from a week at this hotel firstly can I just say this is a beautiful hotel rooms are lovely and clean and the swimming pool was lovely, we originally booked for bed and breakfast only but after arriving at the hotel realised that it is actually very far out so we upgraded to all inclu… Több

Just returned from a week at this hotel firstly can I just say this is a beautiful hotel rooms are lovely and clean and the swimming pool was lovely, we originally booked for bed and breakfast only but after arriving at the hotel realised that it is actually very far out so we upgraded to all inclusive unfortunately the buffet was very poor the food was always cold and hardly any choice atall then we decided to try the snack bar which looked lovely but was told we wasn’t allowed any food during lunchtime or teatime ( which is exactly when you want it !!) we wasn’t allowed a drink till after 11 and there are 2 other restaurants on site which we could only use if we paid for them it is honestly the worst all inclusive we have ever had so actually asked for a refund for the last 4 days . I honestly wouldn’t recommend this hotel to English it’s too far out from the shops and restaurants unless you have a car as a taxi is €60 return into Alicante, there is a few restaurants about 15 minutes walk and a small shop for essentials but that is literally all . We never really felt very welcome here I think it’s more for the Spanish they would always be served first and none of the staff speak much English.

Kevesebb