“Great couple of nights”

Lovely cosy hotel in quaint little town. Very centrally located and staff very helpful, particularly when I lost an article of clothing . Rooms are moderately sized and well equipped. Great menu in the dining area and they do lunch boxes for day trios. Trek on glacier was amazing!!!! Great experien… Více

Lovely cosy hotel in quaint little town. Very centrally located and staff very helpful, particularly when I lost an article of clothing . Rooms are moderately sized and well equipped. Great menu in the dining area and they do lunch boxes for day trios. Trek on glacier was amazing!!!! Great experience.

Méně

“Exceptionally clean and well-maintained, great restaurant on the premises, small rooms”

This hotel is situated on a quiet side street right off the main street. It is quiet, well-maintained, very clean and has a small but inviting lobby where one can order drinks and beverages from the bar. The best part of the hotel is its fantastic restaurant; it serves a delicious and elegant bre… Více

This hotel is situated on a quiet side street right off the main street. It is quiet, well-maintained, very clean and has a small but inviting lobby where one can order drinks and beverages from the bar. The best part of the hotel is its fantastic restaurant; it serves a delicious and elegant breakfast and then serves a delicious and reasonably priced menu all day long, lunch through dinner. We did a quick survey of all the surrounding restaurants and decided that the restaurant at the hotel was the best in terms of food, quality, value and cleanliness. The least good thing about the hotel was the super small size of the rooms. Yes, they are very clean, and, yes, the beds are very comfortable, but the size is tiny. Also, the doors and walls are thin and you can hear people in the hallways.

Méně

“Almost everything was good until we came back home”

We happened to use this hotel because the hotel we were supposed to stay had to do maintenance work of the rooms that we reserved. The hotel lacked the lake view but was upgraded to a suite and offered free dinner. We took this option. The hotel room was decent. The reception was wonderful when we … Více

We happened to use this hotel because the hotel we were supposed to stay had to do maintenance work of the rooms that we reserved. The hotel lacked the lake view but was upgraded to a suite and offered free dinner. We took this option. The hotel room was decent. The reception was wonderful when we checked in. The dinner was also wonderful and so was the staff. The night service chocolate was also charming. The breakfast was also attractive. Unfortunately, the reception person in the morning was less than cheerful and insisted on talking to me in English that was barely understandable. I speak fluent Spanish. Some staff might think it is a courtesy to speak in English to a foreigner when the guest is non-native. This is opposite. It was frustrating and unproductive. To make matters worse after the trip, the reception head contacted me as if my comments on poor English offended him while I commented a lot of positives above as well. We evaluated the service because we received the email request to evaluate our experience. If the hotel only wanted to hear good things, it should not send us the email asking how our stay was. It was very unfortunate that the reception head made our stay a poor memory after the trip.

Méně