Description
Facilities: Guests have a choice of 285 rooms and 18 suites located in two 8-storey buildings with lifts. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provi… more
Meals: Various dining options are available, including a café, a bar and a pub. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A generous breakfast buffet and dinner are served every day. Staff are also happy to provide children's meals. The hotel also offers snacks.
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- Parking
- Parking
- Outside parking
- Parking near the hotel
- Pets
- Pets allowed
- Wi-Fi
- Complimentary Wi-Fi
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Services
- Indoor pool
- Room service
- Safe
- Iron
- Newspapers
- Supermarket in hotel
- Car hire
- Cash machine
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Coffee machine
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Banquet and event room
- Computer room
- Vending machines
- Wedding service
- Courtyard
- Play area
- Babysitting service
- Cot
- Poolside huts
- Heated pool
- Sun terrace
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Gym
- Spa
- Jacuzzi
- Jacuzzi
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- TV lounge
- Games room
- Shops in hotel
- Computer room
- Aerobics
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Non-smoking rooms
- Restaurants
- Buffet restaurant
- Restaurant with kids' buffet
- Restaurant with breakfast buffet
- Swimming pools
- Sunbeds
- Umbrellas
- Activities
- Tennis court
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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Good to know
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This property has additional information that you can
see here
Very good
Based on 3938 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Orlando
Showing 5 featured reviews out of 3938 TripAdvisor reviews
L
Leo V
24/02/2025
“Great stay and very nice staff !”
Me and my wife arrived late in Orlando and were able to check-in at the BW Orlando in no time ! The receptionist Ivo was of great help and made sure we had everything we needed, he explained everything and even offered to upgrade us to a better room ! Great and friendly service, 100% recommend !
J
Johnson3justin
22/02/2025
“Rachael's 5 star Service”
Rachael is the sweetest! From the moment I sat down, she made me feel genuinely welcomed with her warm and attentive service. She frequently checked on me, ensuring that I had everything I needed for the best breakfast experience possible. Her Southern hospitality was on full display, making the en… more
O
Odyssey06759925923
22/02/2025
“Great experience!”
Ivo gave awesome customer service! Great hotel, beautiful property, clean rooms. Ivo at the front desk was personable had a great smile and really knew the property well! Definitely will come back and visit again, very pretty bored from the room too!
K
Karol K
20/02/2025
“Nice stay with exceptional breakfast service”
WeI had nice stay at this hotel! The rooms were clean, the amenities good, and the location was perfect for exploring Universal parks. A special shoutout to Rachael from the restaurant—she was incredibly kind and helpful, making our dining experience even more enjoyable. Highly recommend this hotel… more
O
Othelia G
24/02/2025
“Rachel”
Rachel was wonderful with us she made the breakfirst a 100 times better she was really lovely and nice. she was very dynamic and at our service everytime we were asking for stuffs. so rachel was so nice and we loved her i think she was the best of all the hotel