“Good time”

Vacations in this area was amazing. Food was so good really, great service, beautiful location with view of a nature. This hotel was just great. From the group of animators the best was Liza. I loved Zumba dance with her, she is so nice, friendly and professional. I will definitely back here soon.

“Nearly perfect”

Our stay at Le Jardin was pleasant, and I am seriously considering returning next year. However, there were some minor drawbacks. Accomodation: Upon our arrival, we were offered a free upgrade to a “family room,” which was amazing. Now let me quickly run through the aspects of our stay. Food: The… more

Our stay at Le Jardin was pleasant, and I am seriously considering returning next year. However, there were some minor drawbacks. Accomodation: Upon our arrival, we were offered a free upgrade to a “family room,” which was amazing. Now let me quickly run through the aspects of our stay. Food: The quality of the food was exceptional, with a diverse array of choices. Unlike many resorts, we never grew tired of the daily options. However, the à la carte dinner at the Chinese restaurant fell short of anything even close to Chinese cuisine. The hotel should reconsider serving sushi or hire someone with expertise in this area as the "sushi" they serve is awful, pardon my honesty. By the way, nobody needs sushi in Turkey as much as nobody needs curry in Italy or pierogi in Greece. 😄 Drinks: The bars offered an abundant selection of options, including imported liquors like J&B, Passport Scotch, and Captain Morgan. I enjoyed the local beer, Efes. Unfortunately, the wine they serve (called “Akdeniz Incisi”) is totally unacceptable. I don’t know what “incisi” means in Turkish, but I feel like it has something to do with an "incision" in my head after trying it. Even with ice, it’s still poison. A five-star hotel should never offer such rust remover to its guests. Why?! Kids Club: Absolutely delightful! The three animators — Lena, Madina, and Mar — deserve every accolade under the sun. They are warm, dedicated, and creative. My super-shy 3-year-old daughter enjoyed every single moment with them. In the mornings, the kids participated in artistic activities, and in the evenings, they had a special “minidisco” party. This experience alone is the main reason why I would return to Le Jardin next year. Surroundings: While the hotel is slightly worn in some areas (nothing serious), the open spaces are well maintained, and the gardens are beautiful. The two pools, including the one with an aquapark, left nothing to complain about—unless you’re a Karen! 😉 Overall: Le Jardin offers very good value for the money. If the hotel replaced the undrinkable "wine" and ditched the faulty “Asian food”, the experience would be near perfect. Once again, the animators in the kids club are world-class superstars! 😊

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“3-4* at most ! Old and outdated !”

Rooms are not 5*. Hallways/stairs/elevators are not 5* !!! - 3* at most... We stay in rooms 4402 and 4403, a 5 minutes walk from reception to the furthest building, Both rooms have old ..everything in them.l, old entrance door (problems entering every day), old and very noisy air conditiong sy… more

Rooms are not 5*. Hallways/stairs/elevators are not 5* !!! - 3* at most... We stay in rooms 4402 and 4403, a 5 minutes walk from reception to the furthest building, Both rooms have old ..everything in them.l, old entrance door (problems entering every day), old and very noisy air conditiong system, old amenaties, old furniture, old rusted fridge... Restaurant 4*, Pool 4*, Outdoor Restaurants and facilities 4*, staff 4*, beach and pontoon 3*

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“If you’re English think carefully about staying…”

The hotel pool area is good, the hotel itself is dated. We were the only English family staying and staff, including the management team, were unwelcoming and hostile. At first we were not sure if this was a language barrier- very few staff spoke English- but we soon realised it wasn’t. Other nat… more

The hotel pool area is good, the hotel itself is dated. We were the only English family staying and staff, including the management team, were unwelcoming and hostile. At first we were not sure if this was a language barrier- very few staff spoke English- but we soon realised it wasn’t. Other nationalities were served before us at the bars, even when we’d been patiently waiting our turn. We were mostly ignored except for 2 members of staff who told us they loved the English accent! The animation team keep guests entertained throughout the day and there’s a good range of activities- air gun, pool games, tournaments etc… Again however, none of these are in English. We had paid for two rooms- a double and a room for our 3 teenagers. The room for 3 was in fact a double room- it only had 2 towels, 2 patio chairs, 2 glasses and a camp bed wedged at the bottom of the twin beds. The portable bed was uncomfortable and in fact the 3 kids ended up sleeping across the twin beds, with the youngest in the crack of these beds. Far from ideal, especially considering the price we had paid for this holiday. We had asked for the rooms to be close by to each other, however when we arrived they were some distance apart down a corridor. We asked for this to be rectified and were met with a hostile response again. We ended up wasting every day of our holiday dealing with the room issue- both directly with the hotel manager and Love Holidays who we had booked through (LH ate currently investigating our complaint). I will say the staff underneath the management team work very hard- the hotel is clean and they are always washing floors etc… Our daughter came down with violent sickness and Diahorrea on our last night and required hospital treatment when we arrived home. I can’t be sure this was to do with the hotel but in all honesty it was the final straw. Special mention must go to Gulcin Heptemiz who tried her very best to help us rectify the issues we were experiencing- even when the manager told her he had other work to do when she was trying to get him to sort our problems out! She even bought our daughter bananas to take on the journey home. I am sure if we were an other nationality we would have been prioritised and treated vastly differently, which is very sad. We would not return to this hotel.

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