“Good value for money would go again!”

Good standard holiday hotel, staff were very helpful and friendly, all areas of the hotel were very clean, very good experience. Wide variety of daily activities and entertainment and the roof top bar/sun deck area provides amazing views of the bay day and night. We stayed on B&B basis and the brea… more

Good standard holiday hotel, staff were very helpful and friendly, all areas of the hotel were very clean, very good experience. Wide variety of daily activities and entertainment and the roof top bar/sun deck area provides amazing views of the bay day and night. We stayed on B&B basis and the breakfast had numerous options and was of a good quality. There are a number of restaurants and bars nearby which provided options for evening meals and snacks.

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“Beautiful Madeira”

Another excellent visit to Madeira Gardens. We had a comfortable room on the sixth floor with Mountain View. We slept very well and the room had all we needed for our 10 day visit. The staff at the hotel all work hard and all were pleasant and cheerful. Dining room staff, bar staff and reception s… more

Another excellent visit to Madeira Gardens. We had a comfortable room on the sixth floor with Mountain View. We slept very well and the room had all we needed for our 10 day visit. The staff at the hotel all work hard and all were pleasant and cheerful. Dining room staff, bar staff and reception staff were all very helpful and attentive. We enjoyed all our meals and the entertainment on an evening was enjoyable. We made good use of the facilities; swimming in the outdoor pool which was quite cool but fine once you were in. We used the gym and swam in the indoor pool which lovely and warm. The roof top terrace is an ideal place to admire the views and soak up the sun. We didn’t use the jacuzzi but other people seemed to be enjoying it. The TUI reps and activities reps all worked hard and we enjoyed the company and activities run by Magda and Dominic. They were very enthusiastic and seemed to really enjoy joining in the activities with the guests. Please read the hotel description carefully. It is a steep climb to get to the hotel. We knew this before travelling and it didn’t present us with any problems. You can easily make use of taxis and local buses if the hill proves to be a problem. Madeira itself is a beautiful place to visit and we enjoyed our day walking the levadas and also our jeep safari. There is no shortage of things to do and I would recommend that guests make the effort to get out and explore the island.

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“Repetitive food but overall enjoyable”

TUI BLUE Madeira Gardens aka Savoy Gardens Location It was close to a main road meaning there could be a fair amount of traffic noise at times. It was just walkable to the centre but a steep walk on the return. The bus stopped just outside and took 8 minutes. Room The room was really good with … more

TUI BLUE Madeira Gardens aka Savoy Gardens Location It was close to a main road meaning there could be a fair amount of traffic noise at times. It was just walkable to the centre but a steep walk on the return. The bus stopped just outside and took 8 minutes. Room The room was really good with a balcony and sea view. The rear view from the back rooms was just ok but they got no sun. Facilities The roof top terrace was well worth a visit, with a jacuzzi. The main swimming pool was unheated so too cold in November. The spa pool was just big enough to swim in but more than four people in it was too much if you are a swimmer. The steam room and sauna were good but only working during certain hours. Food There was an à la carte restaurant with a set meal in addition. The choice looked quite uninspiring in comparison to the buffet restauraunt. Hence it had poor usage. The food was quite good but very repetitive. In a week, we had horrible bread and butter pudding that few people ate and it was disappointing to see it three times. There was cold thin custard but not always, plus a choice of 2 ice creams. Other than that there was the usual cold puddings and cakes. The salad tended to have the previous day's leftover vegetables in a mayonnaise (also in a soup). There was the same baked and fried fish several nights running. There was always pasta and a meat sauce. The cheese choice was uninspiring. Having said that, the quality of the food was good. The hot breakfast was not great with tiny sausages, what looked like very thin horrible spam posing as bacon, tasteless baked beans, poorly cooked fried eggs, sickly tasting scrambled eggs. The coffee was undrinkable unless diluted with hot water. The hot chocolate was cold. All hot drinks were served as there were no hot drink machines. There were juice machines serving very diluted juice. Staff There were very good except for one dinner drinks waitress who unfortunately nearly spoiled our holiday on the first night. We do not drink with our meals and said no thank you when asked if we wanted drinks. She then said my wife was nice and I was nasty, on what basis we di not know as we were both polite. She was touching us and came across as overstepping the mark with familiarity. (She had long hair in a plait down past her waist if the manager reads this.) I was really upset by her and thank goodness we never saw her again. We liketo eat early and did not enjoy the waiting staff lined up at the door when the restaurant opened. It was embarrassing for us to walk through them, although no doubt well meant. Overall We did enjoy our stay here even though I have been critical.

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