“Good hotel ,but room for 2 stars”

Hotel was OK ,very friendly Staff ,everything for 4 stars except room ,room was for maximum 2 stars hotel ,I have been in Poland 4 stars hotel few Years ago standards there was much much better everything was luxury compare to this hotel. Most food in Soreda was tasty ,but scramble egg was awful… more

Hotel was OK ,very friendly Staff ,everything for 4 stars except room ,room was for maximum 2 stars hotel ,I have been in Poland 4 stars hotel few Years ago standards there was much much better everything was luxury compare to this hotel. Most food in Soreda was tasty ,but scramble egg was awful very artificial.Also there was no cheesecake ,but there was some tasty cream cakes .I like this choice of drinks in all inclusive ,very good whisky .Very nice view from the roof bar and pool.

less

“great holiday overall”

was a bit worried about the reviews before coming here but we're not fussy people so was pleasantly surprised overall had a great 6 days we loved the food at the hotel was plenty choice and everyone was so friendly and Malta was a stunning country we normally go to Turkey but in all honesty I prefe… more

was a bit worried about the reviews before coming here but we're not fussy people so was pleasantly surprised overall had a great 6 days we loved the food at the hotel was plenty choice and everyone was so friendly and Malta was a stunning country we normally go to Turkey but in all honesty I prefere Malta now you just don't get the hassle as you do in turkey ,it was just a bit to humid when we were there from the 4th to the 11th but can't complain about that there was always sunbeds to be had my only complain by being all-inclusive was that you should be able to get snacks from the upstairs pool bar burgers chips etc but apart from that we would definitely come back here 💙🏴󠁧󠁢󠁳󠁣󠁴󠁿

less

“Solo visitor”

Apart from being a solo traveller, I had a small disability and found walking a problem, to save me walking up and down the very large restaurant, management seated me each evening near the front and assisted me if I needed it. the meals especially breakfast were all first class. If you are a lar… more

Apart from being a solo traveller, I had a small disability and found walking a problem, to save me walking up and down the very large restaurant, management seated me each evening near the front and assisted me if I needed it. the meals especially breakfast were all first class. If you are a larger group they will put tables together so that the groups wouldn’t be separated. My room was spacious but the lighting is controlled by the door card I would say if you have children bring a battery night light . All the rooms have a balcony but the Patio furniture needs renewing. The rep is there Mon-Fri in the morning to book trips, which helps if you are a solo traveller. The hotel has a ramp leading from reception to the dining room and out of the hotel which is a help if you have an issue with mobility

less

“I’ll stay was from the 2nd of September to the 12th of September 2024”

The room we were given was very outdated. Some of the decor is hanging off the wall. We had booked a double room and were given a room. Two single beds pushed together the beds were not even secured to each other which could make it relatively dangerous. Elderly guests housekeeping was very good. M… more

The room we were given was very outdated. Some of the decor is hanging off the wall. We had booked a double room and were given a room. Two single beds pushed together the beds were not even secured to each other which could make it relatively dangerous. Elderly guests housekeeping was very good. My only comment is that we only had one litre bottle given to us for the 10 days stay and was never replaced after you. We were room 230 over the top of an external bar, which is not part of the hotel, may I say, which was very noisy. I’m very embarrassed to say With some very bad and offensive language coming from it. we only have one elevator the other one was out of operation therefore during the day when the housekeeping staff we’re going about their duties at times we had to wait for the elevator to be cleared off linen cages so we could use it. This isn’t a problem however, I think out pure courtesy the staff should take the cage, out of the elevator and allow the guest to stay there use the lift and not saying I’m going down the lift is full the deck in the hallway leading to our room was very poor with plaster missing quite large gaping hole above the elevator which was out of use, the rest of the hotel was very well kept and in good order so on hold we were only disappointed with our room but were told there was nothing that could be done about this, the very friendly and helpful. The restaurant staff were very polite and willing to help. I have to turn my tension to the rooftop on occasions. The large umbrellas were blown over and ended up in the swimming pool if they had hit anybody no staff available to sort things out, at night the umbrellas will lay down around the pool. You a very interesting obstacle course to climb across to get to the rooftop bar at the gate to the rooftop bar was locked meaning you had to go back across the obstacle course to the elevator down to the ground floor walk-through reception and back to the rooftop bar via another elevator once again not a problem for us. It could’ve been a problem for elderly residence disappointed that there was no bar snacks available to all inclusive guests throughout the day not impressed with having to drink out of paper cups classes are dangerous around swimming pool however even plastic classes would’ve been a safer option , I was not willing to pay €5 deposit for a plastic glass. also being told you had to pay for a piña colada where every other all inclusive hotel I’ve been to it is included in the all inclusive package, the swimming pool also had to be paid for with a deposit of €5 surely a simple towel card could be issued with your door key cards on arrival, I would be very interested to hear the comments from the management if I am going to return to this hotel ever again

less