Description
Facilities: The holiday village has a lift and features 718 non-smoking rooms. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests wit… more
Various dining options are available, including a non-smoking restaurant, a café and a bar. All-inclusive is offered as a catering option. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for dinner). All-inclusive vacationers enjoy special extras, including snacks.
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- Entertainment
- Entertainment for adults
- Entertainment
- Club
- Pool table
- Dartboard
- Games room
- Karaoke
- Shops in hotel
- Aerobics
- Parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Indoor pool
- Kids' club
- Kids´ club
- Room service
- Safe
- Chapel
- Iron
- Newspapers
- Fan
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Private check-in and check-out
- Wake-up call
- Sale of tickets
- Gardens
- Library
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Medical service
- Wedding service
- Kids´ playground
- Play area
- Babysitting service
- Hair salon
- Free gym nearby
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- All-inclusive restaurant
- À la carte restaurant
- Buffet restaurant
- Restaurant with kids' buffet
- Restaurant with barbecue
- Restaurant with breakfast buffet
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Bars
- Beach bar
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Full spa
- Children’s pool
- Sunbeds
- Umbrellas
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Activities
- Tennis court
- Water park
- Water sport facilities (on site)
- Snorkelling
- Padel tennis
- Mini golf
- Table tennis
- Diving
- Surfing
- Beach volleyball
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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Good to know
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This property has additional information that you can
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Very good
Based on 5307 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Tulum
Showing 4 featured reviews out of 5307 TripAdvisor reviews
C
canabel1976
16/02/2025
“Excellent”
We loved this beautiful place.I definitely come back but next time I will make a reservation in TRS beautiful installation.
M
Mustafa H
15/02/2025
“Great service”
Great service by Gaspar at Portafino restaurant at Grand Palladium. I strongly recommend this resort for its great service. He was also very accommodating and recommended great desserts. Thanks to his service, I will definitely recommend this resort and the restaurant
J
janmL4896HM
Denver, Colorado
15/02/2025
“Best Vacation at Grand Palladium Resort”
The lobby's of each resort are gorgeous. The pools are spectacular and the food was amazing. We have stayed at Grand Palladium 3 times and they never disappoint.
A
AdAstraAli
Boston, Massachusetts
14/02/2025
“Francisco was the best. So much fun!!”
We had a great time on Valentine’s Day with Francisco doing mugs and an even better time tequila and mezcal tasting!! He was so much fun and we learned a lot and tasted so many brands. Fun with the group and a great time all around. Lots of laughs.