“Nice hotel, but not great”

Too noisy and wrong location for us. Nice hotel and staff are really nice and accommodating. People have mentioned this being a quiet street, which in deed it is in terms of people, however, as a resident the bin collections and other restaurants/hotels throwing out their rubbish at early hours, … more

Too noisy and wrong location for us. Nice hotel and staff are really nice and accommodating. People have mentioned this being a quiet street, which in deed it is in terms of people, however, as a resident the bin collections and other restaurants/hotels throwing out their rubbish at early hours, every day, I did not find this a quiet hotel at all. What I really didn't like were the blinds and we were in a room where the windows had 3 black out blinds (pointless as 1" gaps inbetween each one) and 3 privacy net style blinds as you are overlooked. So 6 wires to open and shut and believe me by the end of the holiday you are getting fed up with these. The bedrooms are very spacious and the beds comfortable, however, the wardrobes are black, but there is no ceiling light, only bedside lights and you can't find a thing. I was using my iphone torch each time to get my clothes out. Kitchen didn't have a kettle, but you only have to ask and one is brought to you. We were in a 1 bedroom apartment and it was wonderful apart from a couple of bad points above. There is a single recliner chair which after a day of walking is very nice. There is a very nice cosy snug room by reception to sit in and wait on your exit day. The water and snacks by reception are free, but not advertised. Although this could be my fault as I didn't read the in room information. Another point to note is you can't watch netflix, prime or any streaming service on the TV, there are no connections to your phone, which given most hotels in the UK seem to offer this service I found disappointing and I could not find a thing to watch or use the remote to search the channels. If you are a USA citizen you might know all the channels, but for a UK person I couldn't find anything as there are lots of channels to go through, but with no context as to what each channel was actually about. Overall it is a nice hotel.

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“Great quiet hotel for families, just a short walk from Central Park!”

Such a good spot for families - my husband and I wanted a room/suite to share with our three children and this was perfect. The Upper East Side feels quite residential and safe and is a fair bit quieter than anything more central. The kitchenette had everything we needed and although the hotel does… more

Such a good spot for families - my husband and I wanted a room/suite to share with our three children and this was perfect. The Upper East Side feels quite residential and safe and is a fair bit quieter than anything more central. The kitchenette had everything we needed and although the hotel doesn’t serve breakfast we found the flexibility of doing our own thing suited us well (there is a local diner that the hotel is affiliated for deliveries with if you prefer room service! The decor is a little tired but everything was clean and tidy and the staff were friendly and helpful too. We’d recommend this hotel to families looking for a good NYC base very slightly off the beaten track.

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“Nice neighborhood hotel, rooms need a little update.”

On the plus side, the hotel is well located within walking distance of shops, restaurants and central park. The staff were welcoming and helpful. The rooms however are tired and the bathroom was very small. There was a kitchen that would have been useful had our stay been longer. The AC unit in … more

On the plus side, the hotel is well located within walking distance of shops, restaurants and central park. The staff were welcoming and helpful. The rooms however are tired and the bathroom was very small. There was a kitchen that would have been useful had our stay been longer. The AC unit in the rooms didn't seem to heat the room well and it felt cold our entire stay.

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