“Fabulous service and lovely hotel”

While we haven’t stayed at a Four Seasons before, we often stay at luxury hotels on vacation - and this held its own on all counts. (NB: we did not eat in the hotel other than breakfast, nor use the spa/gym). My husband and I stayed for 3 nights. We booked through Virtuoso, and did receive an upgr… more

While we haven’t stayed at a Four Seasons before, we often stay at luxury hotels on vacation - and this held its own on all counts. (NB: we did not eat in the hotel other than breakfast, nor use the spa/gym). My husband and I stayed for 3 nights. We booked through Virtuoso, and did receive an upgrade at check-in. Room 405 did not have a view (if we craned our necks, we could see the river), but was a super nice room with two comfy armchairs, a desk, and a very comfortable bed. Some of the pros to us: - very spacious room with plenty of drawers, countertops, etc. to keep things on - Housekeeping attention to detail - for example, we liked the Velcro strap they put around our charging cables. And the small gift the first night (facial products) was nice, as was the box of chocolate nuts at check-in. - So many hotels today require an advanced electrical engineering degree just to get all the lights on and off. This room had one switch, available from the door or next to the bed. Hurrah! There were also some floor and table lamps, each of which had clear and easy to use switches (and worked!). And no nonsense about having to put your keycard in something for the lights to work. - Similarly, many hotel showers start with burning or freezing you. This one actually had the same simple Hans Grohe controls we have in our own shower at home, so quite familiar to us and it was very straightforward. - Breakfast buffet was nicely a bit different than what you see at every hotel everywhere, and all the food was quite good. Service slightly spotty - we had to ask three times the first day for my husband’s cappuccino… but then the third morning, the waitress greeted us and immediately said “water, juice, and one cappuccino?”, which was nice. - There were two different concierges on duty during our stay. They were both helpful with restaurant suggestions and navigation assistance, which was all we required of them. They were very friendly and seemed knowledgeable. - Fantastic location - really couldn’t be better if you’re planning to see Old Town, Lesser Town, and New Town. Right in the middle so everything was easy to get to. Cons: - Not really any! Only one would be the ridiculous amount they wanted to charge for an airport pick-up. Yes, it would have been in a Mercedes-Benz S-class…but that wasn’t worth the €250 they were asking. We booked with a private airport transportation company for €35 instead, and were very happy with it.

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“Amazing hotel”

Absolutely flawless service. Beautiful hotel with amazing staff. Cotto crudo was 10/10. Amenities, gym etc terrific. Ivan and Petr saved the day for us when our transfer to Budapest did not show up. Thank you FS Prague for an amazing trip. We will be back!

“Incredible!!! 5 star experience!!!”

The best hotel experience I've had for some time; the best staff and service, the most comfortable bed, beautiful interiors, very grand but not stand offish, the whole stay felt very friendly and personal in the most luxurious setting. Thank you Four Seasons Prague!!!

“Not what it used to be”

I stayed here in 2018 and loved it at the time, but sadly the hotel is now so much worse than it used to be. My room this time around (703), was super dreary and badly in need of some renovation. Also had a very disappointing room service and a bland breakfast. It's no longer worth the price, I'll … more

I stayed here in 2018 and loved it at the time, but sadly the hotel is now so much worse than it used to be. My room this time around (703), was super dreary and badly in need of some renovation. Also had a very disappointing room service and a bland breakfast. It's no longer worth the price, I'll plan to stay elsewhere on future visits to Prague.

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